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Nintendo won’t refund players who purchased the wrong DLC for Pokémon Sword & Shield
- Thread starter Kenzodielocke
- Start date
- Status
i mean they probably don't give refunds (which is terrible), but that's not what the article (which uses nintendo soup as a source) is saying. it's just saying nintendo is saying be careful not to purchase the wrong version, not saying we're not giving refunds.
maybe kids not knowing the deal with the dlc and what is compatible with what. but then again kids shouldn't be making purchases in the shop anyway.
Even if it could be conceded that the customer should pay more attention when buying the "game specific" dlc for two versions of a single game that are nearly identical, why can't they just change the license?
The fact that two versions of the DLC even exist is such a fucking grift in the first place. This was an obvious and inevitable outcome of them both existing, and the fact that Nintendo and TPC didn't make it all but impossible to buy the wrong DLC is dumb as shit. Fuck 'em.
It's incredibly stupid that the DLCs are separate and that is even possible in the first place. Not refunding is unacceptable.
It doesn't have to be just one person buying both. Could be sibling, each buying a different version. Especially now that you can have different profiles.
If they wanted to promote trading they could add a system that would choose what pokemon appear based on your choices or something.
How the fuck can you even buy a dlc if don't have the game? Nintendo incompetence know no bounds.
what does greed have to do with this scenario, though
whether there's one version or two versions, they're still selling the same number of copies of the game
Even so, that's no excuse for not allowing a refund
I work with some very smart people and a part of my job is telling them what they need to do, and the number of them that don't read simple emails and end up in really hot water because of it is mind blowing
If even smart people can't read simple emails a lot of a time, I'm sure there are some kids that will mess buying up DLC, even if it is clearly labelled
I've never tried it, but isn't that how it works on every platform.
No, people buy both versions. I should know because I used to do it all the time.
we don't know. has someone who's gotten the wrong version here contacted nintendo to see what the response is? is it just "tough shit"?
i'm pretty sure most stores allow you to buy DLC even if you don't have the game. you keep it to use whenever you get the game. here tho it's a shitty decision by game freak/nintendo to split the DLC in two. should have been one dlc pass for both games.
Why would they need to, when the shop itself already lets fans know of what they're purchasing though? They're not nearly identical when one has the sword icon plus the title, while the other has the shield icon plus the title.
Plus, I'm looking right now and the font color for Sword is blue, while the font color for Shield is red. So it seems like fans just immediately pulled the trigger, out of excitement, then point the finger at someone else for their own wrongdoing.
Can't say for every platform but Steam stops you at the checkout if you try to buy DLC without owning the base game. Just tested.
Reposting for new page. It's not based on anything other than ToS.
任天堂「ポケモン剣盾DLC誤購入のお問い合わせをいただいています」なお返金されない模様 : はちま起稿
はちま起稿：任天堂「ポケモン剣盾DLC誤購入のお問い合わせをいただいています」なお返金されない模様blog.esuteru.com
This is where the actual source comes from, Videogamer < Nintendo Soup < Esuteru.
They just quote the Terms and Conditions of Nintendo I think?
That's how it works in every shop. You can't reliably check if someone actually owns a retail game.
i assume most people buy the bundles to have two copies to play with their sibling/friend/partner/etc.
Even if that is the case, why shouldn't they be given a refund?
They're not trying to get one up on Nintendo, and Nintendo don't miss out by letting the player have the thing they wanted in exchange for the asking price
that's one reason
there are also parents with more than one kid, and friends who will buy the double pack and split the cost
sometimes bundles are just Convenient
The double pack is the same price as buying the games individually, with the only bonus being 2 Dynamax Crystals(lol).
Pretty redundant when I have no problem gifting someone just about any game without issues.
I don't buy for a second that that option exists primarily for someone to gift one of the codes to a friend.
Even if I did, that is no justification for two slightly different versions of the same game to be sold.
I can buy two copies of any other game and gift one to a friend without having to worry about buying the right version.
Then why design the dlc release for these small number of weirdos? Instead of having one purchase that gave you both licenses to avoid any confusion.
But they have, and accidents happen. Shouldn't need to feel there's a point of no return when shopping.
I can understand wanting a refund for sure, but based on the responses from earlier, it seemed like a lot of finger-pointing was being made, rather than just simply admitting "Hey, I messed up because I wasn't paying attention, is it possible to refund?"
We've all made poor errors like this, but to just throw shade at Nintendo when they've clearly underlined what each eshop page should look like and for what version, and say negative things about the company is a bit odd to me.
Why would GF/TPC need to make two copies of the same game? So people could buy two copies for their kids? Couldn't they do that even if there were only one version per generation?
Are you saying sites are cashing in on Anti-Pokémon drivel?
The creation of version specific DLC in the first place has predisposed me to be antagonistic towards this situation. They created this issue with that choice.
I didn't even know the DLC was specific to each version of the game.
o.O
Can easily see how parents (especially) are going to get stung on this.
o.O
Can easily see how parents (especially) are going to get stung on this.
It's hilarious and scummy that they still even have 2 versions of the same fucking game to begin with
Well then people would ask why they need to have two copies and not just have multiple save files. And we can't allow parents to not have to buy a game for each child.
I suspect it's a system limitation, Nintendo probably designed it so that DLC is assigned to one particular game and didn't anticipate this situation.
Or maybe not and Pokémon just wants double money.
I think it's odd that anyone can endorse not forgiving an honest mistake from a customer who ultimately wants to give you money
There is no benefit for the customer to making this mistake, and even if they're at fault for not reading it properly, to punish them for that by lumping them with a DLC they can't play, and leaving them out of pocket, is still really shitty
The whole point of refunds for anything is to prevent people from buying something they don't want or need
I can understand the predisposition and I'm not targeting anyone in particular, but it just seems like a lot of people are simply not able to admit they did wrong, and instead group together and be angry.
It's like drinking poison and then blaming the person in front of you for why you feel sick.
It is amazing to me that people continously defend Nintendo when they constantly make decisions like this.
So, Game Freak are either incompetent or greedy.
Not sure which is worse in this context!
Dumb, and poorly (barely) though trough by fans (like yourself I assume). This does not explain the need for two versions of the same game. You can buy two copies of a game for two people. You don't need two versions for that.
No, it's not a system limitation, if the eShop has any sort of pack that can give you two or more games in one purchase then could give you both licensees. If there was some sort of weird dependency then you wouldn't be able to buy it without the game.
I doubt it. Nintendo Soup is just a bad website and the other site put up a poorly researched article citing them.
That probably wouldn't be popular with families that have multiple children because they wouldn't be able to play with each other if it was just different save files on the same game. I'm pretty sure families can already do that though by making another profile on the Switch though.
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