I had hard crashes on my PC three times in early access. Thought there was something wrong with my PC so I tested a few things and found no issue. Also no issue before or since. The game is a mess.
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Sony is apparently refunding PS4 owners their Anthem digital purchase due to midgame crashes and complete shutdown.
- Thread starter rocket
- Start date
Inappropriate power downs or any abnormal occurrences that causes such a thing could certainly brick a console. Any device that undergoes such strange stress can fail. Even I was nervous with the intense amount of cpu usage the game caused on my pc. I am told that's fine but ya I don't see that in any other game so it's not fine.
I whould say a 7, if the Dragon Age game does not sell well they are gonna get shutdown.
You mean game capping out CPU to 100% on all cores? It seems to be a bug with Frostbite 3 engine as a whole, Battfield V also does it at times.
Game putting CPU under such heavy load while rare isn't HW damaging or killing type a deal if temperatures don't get out of hand. You will see performance issues in the game tho as CPU has no headroom left so some tasks may get backlogged, causing stutters etc.
Thing with it Anthem and BFV is that CPU seems to get "stuck" to 100% on all cores so matter scene, menu etc. it's 100%. That isn't common or normal behavior.
"No other game uses CPU over X % so game Y doing so is bad and game is fundamentally flawed" type of thinking remind me of people who freak the fuck out when they come across game or other software that actually uses RAM instead of hovering around something like 2 GB.
I have been enjoying my time with Anthem so wouldn't go as far as to ask for a refund however I have had a few scary crashes where I thought it had killed my PS4 Pro and it became completely unresponsive. The first time I thought it had shut my PS4 off but it would not restart with the controller or the buttons on the PS4. I left it "off" for 15 mins and then tried again but still nothing, in the end I had to kill the power at the plug and then turned it back on 5 mins later and it restarted but had to go through the whole process for inappropriate shutdown and rebuild the drive which was annoying as have a nearly full 2TB drive that took a good while to complete.
That has happened to me afew times now, probably 5 and I have no idea how to safely restart my PS4 from it or shut it down so worried one of these times it might actually brick it.
Had countless normal crashes where I can send the report to Sony with attached clip which I always do but these hard shutdown/lock up crashes are worrying.
That has happened to me afew times now, probably 5 and I have no idea how to safely restart my PS4 from it or shut it down so worried one of these times it might actually brick it.
Had countless normal crashes where I can send the report to Sony with attached clip which I always do but these hard shutdown/lock up crashes are worrying.
I'm not sure why you would be reminded of that but whatever. One could take the angle of "don't be worried as long as you have good fans but if you don't then that's on you." No the game shouldn't run a cpu like that end of story. Ps4s may not have the best cooling so a game that is so poorly optimized might cause a shutdown from overheating. It's still the games fault at the end of the day.
I had this happen one time (full power down, have to wait for the console to turn on again, rebuilding drive) but I was able to send an error report to Sony after it booted again. I hope it helps them/Bioware track down the issue because it really is scary...
So did your PS4 restart normally without having to kill the power after the hard crash? If so how long did you have to wait? I waited 15 mins but if I have to wait longer for it to restart itself without killing the power then that would be safer I guess.
Yeah I had to wait for about 1 minute before the power button would finally respond again so compared to your situation that was relatively short. 15 minutes doesn't sound good :((....
It may very well be that the crash caused by Anthem is the last straw that finally broke his ps4.
They should at least offer refunds, no questions asked. This issue is bad enough that even those who haven't experienced a problem might want a refund to avoid the issue. It's ridiculous that users have to perform a series of arcane rituals and jump through hoops to maybe possibly get lucky enough to get a refund.
Dude, you have had 5 times of the occasion happening to you already, dont you think it's better to shelve the game right now just to be careful? I wouldn't tempt fate if I were you.
If it's the CE-34878-0 error, you should try with another HDD and a full software installation from scratch (not a backup). Then check first the games/apps that caused most crashes; if such problems persist, I'm afraid your unit is defective.
I asked for a refund via chat, but was told that it wasn't their problem - that there is nothing they can do about it - and that maybe EA can offer a solution.
It is kind of mind-boggling to think that a non-physical game purchased from their store can not be refunded because their hands are somehow tied. Having purchased the majority of my PS software digitally, this is definitely making me reconsider that approach. I hate having to switch discs, but I can always use another platform for my multi-platform games going forward.
It is kind of mind-boggling to think that a non-physical game purchased from their store can not be refunded because their hands are somehow tied. Having purchased the majority of my PS software digitally, this is definitely making me reconsider that approach. I hate having to switch discs, but I can always use another platform for my multi-platform games going forward.
Go back to? In the 80's the sequel to the hit Spectrum game Manic Miner was impossible to complete. They printed code in magazines that players had to enter after loading the game into RAM and before running it, to modify the code. That had to be done every time. In the 90's, Nintendo's DKC2 had a bug which could brick the game cart. And yes, actual bricking unlike what people keep talking about here. In the 00's, Metroid Prime had random crashes. It was fixed in later runs, but those who bought near launch were forever stuck with random crashes.
They refused to refund me because they refunded me once in the past years ago. I'm never buying digital again holy shit
Why I'm extra mad is I literally sent that thing you get when you have crashes, they have records of proof that my console has restarted
Why I'm extra mad is I literally sent that thing you get when you have crashes, they have records of proof that my console has restarted
lol. Damn. That is fucked up. So if you are so unlucky to buy two games that are broken you are screwed.
Yeah that happened to my friend who refunded No Man Sky.
That's the problem with going digital... I usually only pick up PvP games as digital because I usually kill the Blu Ray discs lol
Quoting this again to help with all of the people trying to blame the certification done by Sony.
I will say that the problems people are having getting their money back from Sony is one of the very real reasons I do not like digital games. The refund aspect needs to be comprehensive and at the very least consumer neutral (instead of consumer friendly).
where did I say anything about cert or QA? a game can't be allowed to hard crash the whole console, it's the console's OS's job the shut down any games/apps before that happens
Yep, the 1st Print run of MSR on the DC had huge bugs, Outrun wouldn't even work on White Saturns, you then had issues with Panzer Dragoon Orta and GV not working in 480p on Crystal Xbox, to go along with some models of PS2's not working with MGS2
Do you think Sony should keep the game available to buy from their store even though it could damage people's systems?
You think they should pull a game from the Store because 1 anonymous person online claimed without evidence that it bricked their system? Ummm, don't you think that would set a very dangerous precedent? In that future anyone could go online, write a sob story anonymously, and the game would be removed from the Store.
Doesn't seem to be. It's the usual piling on and hot takes mostly.
Even the Anthem scandals are less interesting that the fallout 76 ones lol, at least the nylon thing was funny
There's been enough reports of PS4 bricks that it's at least worth taking seriously. And the force shutdown is very well documented.
Oh, you would say that some sandboxed software crashing CAN adversely affect the rest of the system?Damn. Really? Thanks dude. Will relay this info our customer if a crash occurs in our software next time. The more you know.
Source: Lockheed
I'd love to know how, could you be bothered to elaborate.
- I don't think Sony is to blame for the bug
- it doesn't sound like they are issuing many refunds at this point
- I do believe it's turning people's consoles off
- I'm skeptical it's bricking any consoles
- this isn't the PR story BW needs right now!
- it doesn't sound like they are issuing many refunds at this point
- I do believe it's turning people's consoles off
- I'm skeptical it's bricking any consoles
- this isn't the PR story BW needs right now!