Steam is refunding Helldivers 2 players past the 2 hour refund window citing the PSN account requirement
- Thread starter Nyaghoggua
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Can someone give a cliff notes version of what's going on? Last I heard, everyone loved this game.
If the game had launched with the PSN requirement people would have been able to refund it the instant they had to break TOS by lying about their country when creating an account. It's ridiculous to say that people need to read every little detail of a game's store description so that the company can't pull a fast one on you months later. Plenty of games have account systems but I've never seen a game add one post launch.
Mad respect to Steam for not treating their customers like an afterthought
Not if they want to sell more than 100 copies, Steam is by far the biggest PC storefront
Sony will just have to learn and adapt to pc gamers needs
Not if they want to sell more than 100 copies, Steam is by far the biggest PC storefront
Sony will just have to learn and adapt to pc gamers needs
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Sony is forcing all users sign up and link a PSN account. Many countries do not even have the ability to create PSN account. Regardless, it is a shit move by Sony. No surprise.
Guaranteed that the people getting refunds are the most insufferable toxic members of the community. Good riddance.
One wonders how these crybabies would respond to anything resembling an actual issue in life.
There's no guarantee HD2 won't be their biggest MP game ever. They kind of have too, but their handling and messaging have been pretty bad. They should float a carrot out there for people. Create a PSN account and get some free super credits or war bond(s). Don't create one and you get to keep the status quo.
I imagine the number will be small considering people actually enjoy the game.
If you want success on PC for Paid premium games then not releasing on Steam is not an option.
People have principles, like how people refuse to create Facebook, Twitter etc despite it costs them nothing
What an odd thing for Steam to decide to cave to the mob over.
Someone please fucking tell me why this matters so much when I'd love to see a single one of the people complaining don't have an account tied in through another service in some other game. Or not having a windows login, etc etc. And no don't tell me region, as Sony has said you can pick any country in your region without penalty.
Someone please fucking tell me why this matters so much when I'd love to see a single one of the people complaining don't have an account tied in through another service in some other game. Or not having a windows login, etc etc. And no don't tell me region, as Sony has said you can pick any country in your region without penalty.
Oooh yeah, real big philosophical statement to make here.
Sony announced that everyone who plays the game has to sign up for and link their PSN account by June in order to keep playing. This new policy was supposed to be enacted at the game's launch, but it was delayed due to a technical issue. Many ppl are upset about this, and many people are upset that people are upset. I.e. the usual reaction to any video game controversy.
I too love to hand over my information to any company that asks for it so they can sell it
Best to submit a refund request by bringing up your purchase in the Steam Help site, clicking "I have a question about this purchase", and explaining the situation. This will ensure you ticket is manually reviewed and removes any automated blah-ness, as experienced by Sonic Mania pre-purchasers who found that the automated refund system was denying their requests based on the playtime of Sega's MegaDrive emulator, because it was added as a retroactive pre-order bonus -- so anybody who'd previously played Sonic 1 in the past for 2+ hours had "played" their pre-order for the same amount of time.
Also, the argument that "The store page said so" is asinine. The game released an entire quarter ago and, evidently, has never required PSN account linking to function correctly. People are right to be miffed that it will be retroactively enforced four months after release, regardless of how difficult it may be for them to set up a PSN account.
Also, the argument that "The store page said so" is asinine. The game released an entire quarter ago and, evidently, has never required PSN account linking to function correctly. People are right to be miffed that it will be retroactively enforced four months after release, regardless of how difficult it may be for them to set up a PSN account.
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A FULL refund after hundreds of hours of gameplay seems a bit crazy, to be honest, even if you don't want to do the PSN shenanigans.
This is not a good thing. Unless the players affected live in countries where PSN is not available.
Ha ha
Ha ha
The other thread was a big, big surprise for me as I went to bed after I thought I'd post in an innocuous topic and then woke and it had exploded.
While I will keep my opinions to myself here I think because the situation had moved so fast it's been difficult for people to be nuanced and actually fill in what "sides" say what.
I didn't know it was closed, even.
Good luck to those who got their money back.
While I will keep my opinions to myself here I think because the situation had moved so fast it's been difficult for people to be nuanced and actually fill in what "sides" say what.
I didn't know it was closed, even.
Good luck to those who got their money back.
I mean Sony has already invested a ton of money into Epic. It doesn't seem that crazy.
The late PSN requirement is crap. I feel for the developers though because I'm sure lots of players who enjoyed the game and aren't even that bothered might refund since they've had their fun with the game and aren't into the ongoing live service part of it.
World's smallest violin for Sony though.
World's smallest violin for Sony though.
Sony forced PSN on people months after launch. It was listed on the Steam page but never enforced as a necessity til now (starting June 4th for existing players). People didnt like that.
Thats basically it.
Play 100h and got refund bc you don't want create an account?
Jesus christ, wtf happen on this industry?
Jesus christ, wtf happen on this industry?
Some bad actors will do this just because they want a game for free. Doesn't matter if they can't play it anymore when they've already done all they can in the game.
Snowflakes, the lot of them. Ironically, generally the people who bitch about other people being snowflakes.
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