Nope, never was.I thought smart delivery was mandatory in the series consoles? Guess it's not.
Anyone know how to upgrade the xbox digital version to the X/S version, my refund request was denied as I have played to many hours already.
The "issue" is that if you buy the Xbox One version, you have no option to upgrade to the Series S/X version. Is not about buying by accident (which some did, but that's separate).Not sure why you're all having trouble (or why I'm not), but I bought the base digital edition and I'm playing the optimized for X|S copy. There's no upgrade, it's a different install.
Go to the store page for the game (from the new releases section), and in the game's page I have an option that says: "See Xbox Series X|S Version", selecting that brings me to a different store page for the optimized version with the option to install.
Yes you could. There was a free upgrade available but it was done via a "100% off discount" (for deluxe edition and something like 80% off for standard edition) for the next-gen version that only showed on the store for someone that owned the game on last-gen. Still, it was more annoying and confusing than just having smart delivery.Tony Hawks Pro Skater 1 + 2 remake was like this. It did not support Smart Delivery and you could not upgrade the Xbox One disc versio of the game.
Cold War is what it reminds me ofI feel like this has been a thing before, specifically with 2K titles, but I could be misremembering.
Not sure why you're all having trouble (or why I'm not), but I bought the base digital edition and I'm playing the optimized for X|S copy. There's no upgrade, it's a different install.
Go to the store page for the game (from the new releases section), and in the game's page I have an option that says: "See Xbox Series X|S Version", selecting that brings me to a different store page for the optimized version with the option to install.
Got word back from Gearbox and they just said to ask 2K. 2K said to just ask Gearbox.
So apparently both parties thought the other was handling the upgrade option?
lol, no. This is 2K's job. Neither party has any interest in helping you.Got word back from Gearbox and they just said to ask 2K. 2K said to just ask Gearbox.
So apparently both parties thought the other was handling the upgrade option?
Well after sending some screenshots showing what I own and don't own, I asked them for a refund and they agreed to process it. Time to buy the right game now.Would just keep at it since it's definitely on them that it was listed wrong. Worse comes to worse the game is at least a locked 60FPS in Performance mode and doesn't look bad if we both end up never being able to upgrade.
Lack of 4 player splitscreen will be the biggest thing missing
Got word back from Gearbox and they just said to ask 2K. 2K said to just ask Gearbox.
So apparently both parties thought the other was handling the upgrade option?
Series version is $10 more than One version. So they did it for a reason.
Got another message from 2K saying "Our development team is working on fixing this" but it was so void of info that it probably was just a throw away response
I mean….with a response like that, what do you want? An email detailing every single step of the development process of fixing it?
I think you got the best possible response. They are clearly aware and working on fixing it. It's a good response lol.
I don't understand, smart delivery can't be the problem here because its not mandatory.
I also believe that this isn't the same like COD because 2K could simply release to SKUs; one for the Series S|X and another for Xbox One.
I believe the requirement of Smart Delivery (which orchestrates handling and support of upgrades ) is that it must be free. Pubs that want to charge are free to create their own version. The overwhelming support for SD is due to how much of the upgrade headache is removed for Devs, but of course, for some it's an opportunity to provide false barriers to then charge at some point.That seems really weird? I thought Xbox prevented publishers from offering paid upgrades no matter what, guess its just disc versions?
Try asking for a refund if you accidentally bought the wrong version. I did that with GTAV last week (genuinely bought the wrong one) and they kindly refunded me. Had only booted it once though for 5min, not sure how much you've played.I bought the standard version digitally on the Series X on Saturday and just saw this thread. I have to drop $70 on the Next Level edition if I want the Series X version and can't pay for an upgrade? Uncool.
I bought the standard version digitally on the Series X on Saturday and just saw this thread. I have to drop $70 on the Next Level edition if I want the Series X version and can't pay for an upgrade? Uncool.
The Digital Upgrade is now released for those who were still waiting
Buy Tiny Tina's Wonderlands: Next-Level Digital Upgrade | Xbox
For Xbox One owners of the digital version of Tiny Tina’s Wonderlands standard edition, this upgrade will unlock Tiny Tina’s Wonderlands: Next-Level Edition, giving access to the Xbox Series X|S version of the game. THIS UPGRADE WILL NOT WORK FOR OWNERS OF THE PHYSICAL VERSION OF TINY TINA’S...www.xbox.com
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