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Xbox Remote Play is Broken on iOS 16

Coolduderedux

Coolduderedux

Member
Oct 25, 2017
2,481
I have not been able to connect to my Xbox via remote play on my iPhone 13 for what feels like months, and after hours of searching for a solution, I finally found this Reddit thread. Whether you are on Wi-Fi or 5g, you can't get past a black screen that ultimately reveals an error code reading, "We found your console but can't connect. Try from a different Wi-Fi or cellular network." If you are in the same Wi-Fi network as your console, it'll work just fine but it won't connect outside of your home.

The common denominator, according to the Reddit thread, seems to be an issue with iOS 16. Downgrading or using an iOS device that hasn't been updated to iOS 16 works, but it's doesn't seem like a ideal workaround. There's been a few updates to the testflight Xbox app that doesn't seem to fix the issue. But if you are like me that's been frustrated for weeks without knowing what's wrong, here's your answer.
 
Jawmuncher

Jawmuncher

Crisis Dino
Moderator
Oct 25, 2017
38,548
Ibis Island
Shitty that it's not even working considering its basic as-hell implementation. Tried it a while back and was flabbergasted that I needed to have a controller connected to my phone to use it.

Hopefully, there's a fix for the iOS issue soon. Really odd that lowering the version can fix it.
 
coolasj19

coolasj19

Member
Oct 25, 2017
4,672
Houston, Texas
I mainly use my XBOX to Remote Play over 5G. Was so frustrating at some point that I legit almost sold it 😆 I still might, unless it's fixed 👀
 
MJForum Poster

MJForum Poster

Member
May 25, 2019
6,032
London
My remote play doesn't work on some days I try it, but then works again later. No idea what causes it. PS5 Remote Play is a lot more consistent.
 
OP
OP
Coolduderedux

Coolduderedux

Member
Oct 25, 2017
2,481
Despite numerous app updates and iOS 16.2, this issue is still not resolved. Since September, you cannot remote play your Xbox from your iPhone or iPad if you updated to iOS 16. Aside from SpartyCrunch's comment earlier, I haven't seen anything from Xbox acknowledging this issue. I really hope this gets fixed soon but it looks like it'll have to wait until sometime next year.
 
Septy

Septy

Prophet of Truth
Member
Nov 29, 2017
4,083
United States
Well this was a crappy way to find out I can't remote play during my Christmas vacation. Brought all my stuff and neither my iPhone or iPad are working because of iOS 16.
 
Leeway

Leeway

Member
Oct 25, 2017
1,416
Vancouver, BC
Septy said:
Well this was a crappy way to find out I can't remote play during my Christmas vacation. Brought all my stuff and neither my iPhone or iPad are working because of iOS 16.
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Same. It's kind of wild that it has been like this for several months without a solution.

It works when I'm on my home network but it has been useless during my holiday travels which has been very disappointing.
 
SpartyCrunch

SpartyCrunch

Xbox
Verified
Oct 25, 2017
2,500
Seattle, WA
Coolduderedux said:
Despite numerous app updates and iOS 16.2, this issue is still not resolved. Since September, you cannot remote play your Xbox from your iPhone or iPad if you updated to iOS 16. Aside from SpartyCrunch's comment earlier, I haven't seen anything from Xbox acknowledging this issue. I really hope this gets fixed soon but it looks like it'll have to wait until sometime next year.
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Septy said:
Well this was a crappy way to find out I can't remote play during my Christmas vacation. Brought all my stuff and neither my iPhone or iPad are working because of iOS 16.
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Leeway said:
Same. It's kind of wild that it has been like this for several months without a solution.

It works when I'm on my home network but it has been useless during my holiday travels which has been very disappointing.
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After far more difficulty than expected, the team found the source of the issue, and there will be an app update to fix it coming soon:

Remote play on iOS devices (Known Issue Update)
 
Leeway

Leeway

Member
Oct 25, 2017
1,416
Vancouver, BC
Anyone having issues playing on home network since the update? I'm back home now and literally can't remote play at all anymore. I keep getting the "Try Again Later" message.

I've tried turning off the console, unplugging it, restarting both the phone and the Xbox, deleting the app, redownloading the app, signing out, trying to remove the console to set it up again which it won't allow. I feel like I've done it all and nothing works.

It's incredibly frustrating as I've never had issues at all (beyond the problem in this thread).

Edit: I've tested the connection and I'm getting all greens.

PlayStation remote play works just fine.
 
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Pasha

Pasha

Banned
Jan 27, 2018
3,018
Fiksi

Fiksi

Member
Oct 27, 2017
868
Leeway said:
Anyone having issues playing on home network since the update? I'm back home now and literally can't remote play at all anymore. I keep getting the "Try Again Later" message.

I've tried turning off the console, unplugging it, restarting both the phone and the Xbox, deleting the app, redownloading the app, signing out, trying to remove the console to set it up again which it won't allow. I feel like I've done it all and nothing works.

It's incredibly frustrating as I've never had issues at all (beyond the problem in this thread).

Edit: I've tested the connection and I'm getting all greens.

PlayStation remote play works just fine.
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Was getting this too. And after looking around it seems Remote play is down everywhere so at least we don't need to mess around with things on our side: https://support.xbox.com/en-US/xbox-live-status

Not any updates or ETAs though as far as I know.
 
Leeway

Leeway

Member
Oct 25, 2017
1,416
Vancouver, BC
SpartyCrunch

SpartyCrunch

Xbox
Verified
Oct 25, 2017
2,500
Seattle, WA
Fiksi said:
Was getting this too. And after looking around it seems Remote play is down everywhere so at least we don't need to mess around with things on our side: https://support.xbox.com/en-US/xbox-live-status

Not any updates or ETAs though as far as I know.
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Leeway said:
Thanks for the heads up! Good to know it's not just me but still a very frustrating experience with the service the last few months.
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It's back up now :-)

Apologies for the disruptions.
 
DopeyFish

DopeyFish

Member
Oct 25, 2017
10,796
Pasha said:
Any chance the team is looking into increasing (as an option) the bitrate for Xbox -> PC remote play?

Because it's so disappointing that I can't get a better picture quality from my local Xbox than I do from xCloud.
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this is likely a limitation of the dedicated streaming solution on the system. can't forget it's taking system resources and a higher bitrate means more processing and memory speed

xCloud has a lot more flexibility in this regard as they can have extra hardware to handle the streams at a higher quality and is entirely separate from the processors handling the gameplay functions.

it's not a network/proximity issue
 
Pasha

Pasha

Banned
Jan 27, 2018
3,018
DopeyFish said:
this is likely a limitation of the dedicated streaming solution on the system. can't forget it's taking system resources and a higher bitrate means more processing and memory speed

xCloud has a lot more flexibility in this regard as they can have extra hardware to handle the streams at a higher quality and is entirely separate from the processors handling the gameplay functions.

it's not a network/proximity issue
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It's possible but I doubt it that big of an issue, even the original Xbox One with the Xbox companion app allowed for you do select multiple quality options.
I just can't believe that what is currently present is the best that Xbox Series X can do.
 
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