Moving this post to the top of the page. I don't normally do this and think it's usually poor form, but considering these threads are always full of disingenuous "what's the big deal???" posts, the least that I can do is make sure that this is front and center. You don't have an excuse to be uninformed.
....
I feel so old.
I'm trying to read through this thread and better understand what this controversy is all about, but I'm failing pretty spectacularly. I ordered a physical copy for PS4, so I don't think any of this affects me, but I would still like to understand why everyone is so upset and talking about refunds. Can someone explain to me like I'm 5 years old what the problem is?
In my defense, the last time I was REALLY into games was when the Dreamcast and Xbox were new...so it has been awhile. I don't do anything with Steam or digital media because new things are scary. I feel like Abe Simpson when he is describing to Homer that he use to "be with it, then they changed what 'it' was."
I'm going to quote
this post by Krejlooc because I am sick of hearing the same shit over and over again.
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Firstly, understand that when people talk about steam, and the epic game store, they're actually talking about two different things at the exact same time. It's confusing to people who don't intimately understand technology, but these things, launchers are some call them, are a combination of store front, and technology suite. I'm sure you've heard of things like OpenGL or DirectX, those are technologies that help make games, specifically those technologies are middlewares that drive graphics cards. They make up a standard language so a game developer can target a "virtual" openGL or directX card, and the people behind OpenGL and DirectX (Khronos and Microsoft) then take care of making their "virtual" card work with physical cards. So from the perspective of a developer, you write for one "virtual" card, and the makers of that "virtual" card spend lots of money making it work with lots of real, physical cards. This is called interfacing.
Steam, the client, has a store bundled with it, but it is also a suite of tools. Steam, the client, can be thought of like DirectX, it does lots and lots of things beyond merely selling you the game. For example, there is this thing called Steam Proton which is an automatic translation layer for linux. With steam proton, you can run any windows game in linux, something thought absolutely impossible years ago. Steam is brimming with technologies like this, like Steam Input, which is how things like Dual Shock Controllers work.
You don't have to buy from Steam, the store, to use Steam, the client's tools. When you buy a game from, like, amazon, the sale goes entirely through amazon, and valve doesn't take 30% because they didn't actually facilitate the sale. But when you buy that game from amazon, or target.com, or where ever, they give you a special "installer" that you can pop into the steam client, and it'll use all the steam client features.
The Epic Games Store is, like the steam client, both a store and a suite of tools. But as a suite of tools, it's anemic. Not a fraction of what steam, the client, does. But worse than that, Epic is relying on people's confusion and inability to understand the difference between a store front and a suite of tools to muddy the picture. Were, for example, Epic Game Store just selling Steam Client installers, like Uplay does, nobody would have a fucking problem at all. But they don't. Instead, when something is "epic store exclusive," that means epic paid to both keep the game off of Valve's technology suite, AND keep it off of every other store besides their own. When something uses steam's technology, they are NOT exclusive to steam, the store. But people who don't know the difference think everything using steam's technology is the same as being exclusive to steam, the store.
By making things exclusive to epic games store, not only are they limiting the number of places where a buyer can purchase from (which has the demonstrable effect of raising game prices), it also cuts features from certain games by keeping them from using steam technologies.
In short, when things go "Epic games store" exclusive, they are limiting the places one can buy from, limiting the feature set of said, usually raising the price of said game, for absolutely no benefit to the consumer at all.
And, as an indie developer, Epic itself creates this division between games it allows onto the store, and games it does not. For games that are not allowed onto the store, it creates an unfair stigma, like those games are somehow lesser games, that actually hurts bottom lines. I don't want to use a specific example by name, because the specific dev got harassed when they made this known, but there was a well known, well reviewed game on steam that got denied a spot on epic game store, and after it got denied, the narrative on twitter turned into "something must clearly be wrong with the game if it got denied a spot on the store" and their sales actually slumped. One of the best features of steam, the store, from the perspective of small developers, is that it puts everyone on equal footing. A dude in bedroom can make a game and it's sold right alongside games made by 1000 person studios with million dollar budgets as though they were equals. EGS creates a division of haves vs have nots that hurt small developers.
EGS is bad for PC gaming all around.
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Personally, I don't use
that many Steam-specific features. I can fuck around with less-than-user-friendly 3rd party apps like x360ce to get my more obscure controllers to function properly if I have to, but Steam's built-in options for that certainly make it easier. I don't game that much on my work laptop, but cloud saves do make that more appealing and hassle-free. I don't spend a lot of time on Steam community forums, but they're a good first place to check if I need to do a little research for bugfixes. I don't bother with mods that often, but Steamworks often makes that whole facet of PC gaming a lot more straightforward than it normally is (and, as it would happen, has facilitated the release of a couple Sega Genesis ROMhacks that I made years ago in a fashion that is actually sanctioned by Sega itself).
None of those features on their own are deal-breakers. But they're pretty significant value-adds that I do appreciate. Built-in Linux support in particular isn't something that I use personally, but it's
huge on its own.
To have all of that dismissed under the banner of "iTs JuSt AnOtHeR lAuNcHeR" is infuriating, and we're tired of explaining this over and over and over and over again.
And for Shenmue specifically, I'm infuriated that I'm being treated like a product to be sold to Epic, instead of the consumer/backer I signed up to this mess as. EGS didn't exist in 2015 when I made my pledge, and it didn't exist in 2018 when I posed this question to Ys, either:
Needless to say, I have no confidence that they'll make good on their words.
I backed this game for $300. Krejlooc, who I quoted above, backed it for $500. Neither one of us intend to keep our copies at this point. I have switched my selected platform to PS4 and intend to sell or give it away solely to undercut one new sale of the game from the publisher. I don't appreciate being used like this, and I am going to respond in kind.