For all the headlines over the years about how the games industry has finally grown up, the fact that there's even a debate about whether the firing was justified demonstrates how immature the industry can be. In any other line of business, an employee who lashes out at customers and calls them "asshats" is getting fired in a heartbeat, and we're not here having this conversation. When you speak out on social media, as an employee of a company, and even moreso when you're discussing said company's product, you're representing your employer and are expected to act in a way reflective of that. This is why companies have social media and LinkedIn policies.
But because it's gaming, we want to hold behavior to a lower standard, treat her with kids gloves, and let her off with a written warning for calling the very people keeping the lights on in the building "asshats"?
That's not how the real world works.
I've had some terrible employees over the years, and I've given many of them written warnings. Perpetually late for work? Written warning. Routinely rude to coworkers? Written warning. Poor quality of work? Written the warning. But the only employee I've ever had to fire without warning was an employee who personally attacked a client. In business, you live and die by the strength and reputation of your brand, and if someone is putting that at risk, you have to cut the cord to protect the rest of the employees.
Sucks for her, but it's a positive decision for everyone else whose paychecks are put at risk when a rogue employee starts demeaning the customer.
Deeply sorry for anything she's had to endure in her career because of her gender - that's never acceptable - but two wrongs don't make a right.
That said, I think stories like this - damage aside - are really good for society. As the #MeToo movement has taught us, terrible people have gotten away with a lot of terrible things and we need to hold them accountable. But we also need to find the right equilibrium where all people - women, men, gays, straights, blacks, whites - are treated respectfully and equally without needing to give free passes to, or hold anything against, entire groups of people because of specific offenses by the worst of their kind.
Will take 1,000 more situations like this happening to find the right calibration, but as #MeToo and Papa John and everything else have taught us, we continue to move in the right direction.
And that's a good thing.