Which state (if you're in the U.S.) are you in? I'm in California, and my shipping costs were $23.89. And could you stop ignoring the possibility that shipping from China to the respective distribution center isn't being factored into your shipping costs?That doesn't change the cost. There's not a valid defense in this ridiculous charges and shipping logistics they are using. When it ships from Nevada to me, it goes through five different depots, the fifth being out for delivery. That amount of changes doesn't increase the price. The price is determined by weight, distance, and then anything else added on; i.e. insurance, signature required, etc. I've already asked these questions at a corp UPS location.
I'm in South Carolina. There's nothing to ignore, because that's just not true. Unless Analogue is lying and that cost is being passed to us in their storefront. Again, the cost from China to Las Vegas isn't included in the UPS calculated shipping charge.Which state (if you're in the U.S.) are you in? I'm in California, and my shipping costs were in the neighborhood of $25. And could you stop ignoring the possibility that shipping from China to the respective distribution center isn't being factored into your shipping costs?
I'm not even complaining about the mark up. I'm more annoyed about the fact that they went with the slowest shipping method possible. Paying 43 bucks and then waiting more then a week to get everything sucks.That's just it, they're not "marking up their shipping", their shipping includes all possible logistics before, and during shipping as provided by a logistics company, if you think they just have to give a box to DHL guy and pay him, think again.
That doesn't change the cost. There's not a valid defense in this ridiculous charges and shipping logistics they are using. When it ships from Nevada to me, it goes through five different depots, the fifth being out for delivery. That amount of changes doesn't increase the price. The price is determined by weight, distance, and then anything else added on; i.e. insurance, signature required, etc. I've already asked these questions at a corp UPS location.
Did Analogue specifically indicate that your shipping costs were solely for shipping from the distribution center to you? I'd like to see this statement from Analogue, whether it's posted here or on Twitter or on their site, stating that shipping costs only involve the costs to ship from the distribution center to the customer. With all of the shipping talk in this thread, I'm having trouble finding reference to any such statement. I find it very hard to believe that Analogue wouldn't factor both shipments' costs into what the customers pay, given the fact that these are being sold on a pre-order basis by a very small company that couldn't possibly lock down guaranteed lower shipping rates for every possible destination. That said, with all of this shipping talk, I wonder if it's possible for Analogue to work out something through Amazon to just have Amazon fulfill orders and handling the shipping costs. I'm not saying that they couldn't be lower, but I don't think Analogue is doing anything malicious, although that would obviously change if I see an indication that Analogue told someone that the only cost the customer is responsible for in terms of shipping is from the distribution center to the final destination.I'm in South Carolina. There's nothing to ignore, because that's just not true. Unless Analogue is lying and that cost is being passed to us in their storefront. Again, the cost from China to Las Vegas isn't included in the UPS calculated shipping charge.
I think the shipping speed has more to do with your proximity from the distribution center and who'll make the final delivery. For example, just because something's shipping through UPS doesn't mean that UPS will actually make the delivery to the final destination. It's actually pretty normal for them to hand it off to USPS to final delivery, especially on days when UPS wouldn't typically deliver that type of shipment.Thanks for the help there Kubev, it doesn't sound too complicated. At least not anymore so than using an emulator. I'm also wondering if the shipping stuff going on has anything to do with what unit type was ordered, seems a lot of folks are getting black ones delivered early. I ordered the snes colored version on february 7th. In the 9000's , has to ship to Canada. I'm curious if it'll just randomly show up next week now without any real notification. Notoriously UPS tends to just leave stuff at my door like a flaming dog turd in a brown bag (they even left a wacom cintiq just sitting in front of my house once) so hopefully things go better on that end.
Yeah, I paid a lot to ship a Fire TV Stick to my younger brother in North Dakota, since I had an extra one lying around. It was almost the price of a Fire TV Stick itself.Do we have any clue what the shipping company is charging, though? Any time I have gone into a UPS store and asked about them packaging something for me, it has been fucking bananas. Like, almost double the actual shipping costs.
Yeah, you won't be getting it until late next week at best.
Yes, they are gouging us. They told me that the shipping is calculated from UPS at the time of checkout. It's shady. UPS told me, with package in hand, that the shipping charge for my package was at least $26 over the cost to ship it from where it came from to me, or from me back to where it came from. Being a small company is not an excuse for their poor shipping policies.
Analogue tells me that the shipping prices are estimated directly from UPSʼs system. Then they'll say that they have higher prices because of the packing and handling. So which is it?
If Analogue was no more specific about everything that went into the overall shipping cost estimate on a per customer basis than what you state, then there's no need to jump to the conclusion that they're trying to con people with inflated shipping costs. Again, you're probably being charged in some form for two separate shipments, one of which is likely subsidized in some form with other people's orders and will in no way reflect on the final shipment to you, because it's doubtful that the units were individually addressed and labeled for shipping prior to reaching the distribution center. It's certainly okay for you to be displeased with paying so much for such slow shipping without knowing it, but you don't have enough of an idea as to how shipping costs between a supplier, a distribution center and a customer actually work to hurl accusations the way you are. Again, the shipping costs could probably be lower, but probably not without Analogue changing its shipping partner. I've worked in a distribution center before, and I can ensure you that the cost for the box that you received from the distribution center in no way reflects the total shipping cost from the place of manufacture to the distribution center, and you're dealing with international rates in that respect. Pallets cost a lot to ship, even domestically. I can only imagine how much it probably costs to get a pallet of these things to the U.S. (or many other countries) from China.Analogue tells me that the shipping prices are estimated directly from UPSʼs system. Then they'll say that they have higher prices because of the packing and handling. So which is it? I'm really done arguing about it honestly. I'll give the information that Analogue and UPS gave me directly, and that can be interpreted however anyone else wants. I get annoyed when you tell someone it ships on a certain date, then it hasn't shipped, while others that order weeks later actually received theirs already. Then the cost is trying to be justified. I'm done doing business with them after this Super NT gets here. Mine won't even be shipped until Monday the 5th at the earliest now. Which means I'm paying $40+ for 11 days at best for something to get here.
Analogue tells me that the shipping prices are estimated directly from UPSʼs system. Then they'll say that they have higher prices because of the packing and handling. So which is it? I'm really done arguing about it honestly. I'll give the information that Analogue and UPS gave me directly, and that can be interpreted however anyone else wants. I get annoyed when you tell someone it ships on a certain date, then it hasn't shipped, while others that order weeks later actually received theirs already. Then the cost is trying to be justified. I'm done doing business with them after this Super NT gets here. Mine won't even be shipped until Monday the 5th at the earliest now. Which means I'm paying $40+ for 11 days at best for something to get here.
Wait, why is that? Is there something about being an East Coaster that Analogue would prioritize us less about?
One of them is not for me. Otherwise, the second one would be for me to sell and make a profit off of.When they say shipping prices are estimated directly from UPS's system it simply means that the UPS prices are automatically factored in for that one piece of the cost to ship. You're misinterpreting their statement.
I think all your complaining and threats to not support Analogue are pretty funny considering you purchased two Super Nts (at different times), right?
Because it's UPS ground shipping, and it's slow as can be. It took 7 days to get to me both times so far.Wait, why is that? Is there something about being an East Coaster that Analogue would prioritize us less about?
Wait, why is that? Is there something about being an East Coaster that Analogue would prioritize us less about?
Because Analogue chose slow UPS ground shipping. Basically for mine they passed it off to UPS on the second and it is not scheduled to deliver until the 9th. It wouldn't have been a problem if they handled domestic orders the same as international and starting shipping them on the 26th. Instead we get the cheapest UPS option available and packing not starting until exactly 3/1/18.Wait, why is that? Is there something about being an East Coaster that Analogue would prioritize us less about?
It's mind-blowing to me that you don't see the holes in your logic here. You asked UPS how much it would cost to send that particular package from a DISTRIBUTION CENTER IN THE U.S. to your address, completely neglecting to take into account the fact that UPS is an INTERNATIONAL SHIPPING COMPANY (meaning that it's completely possible that UPS handled both of the shipments I've been trying to educate you on), and you assume that's exactly what it costs to get that same unit sent from a FACTORY IN CHINA to the distribution center, then to your address. That box that your Super NT shipped in wasn't even a factor when your Super NT entered the U.S. on a pallet with a bunch of other Super NTs. You totally just inquired about the domestic side of the shipping, completely leaving out every aspect of it coming from China, and you're seriously not budging in your outlook on this?I'm not hurling accusations. I'm going by the information UPS and Analogue gave me directly via email and in person.
Edit: Man looking on LinkedIn the fact that Analogue's CEO is also the CMO at 8Bitdo it's weird that they couldn't just go through them as a shipping partner.
I think it might be the way for Analogue to go, though. Just increase the unit price to account for Amazon's cut and do away with the distribution nightmare.8Bitdo sells directly to consumer? On their website they seem to just link to Amazon, which means Amazon takes care of everything (for a sizable cut).
To be fair the costs of importing the completed unit should be included in the cost of goods and would be part of the $189.99. So the only costs consumers should be paying in the shipping fees are the shipping to your home. Unless Analogue has some weird agreement with their importing partner they had to prepay the cost of importing the goods. Saying that is included in the shipping costs charged to us in a little crazy.It's mind-blowing to me that you don't see the holes in your logic here. You asked UPS how much it would cost to send that particular package from a DISTRIBUTION CENTER IN THE U.S. to your address, completely neglecting to take into account the fact that UPS is an INTERNATIONAL SHIPPING COMPANY (meaning that it's completely possible that UPS handled both of the shipments I've been trying to educate you on), and you assume that's exactly what it costs to get that same unit sent from a FACTORY IN CHINA to the distribution center, then to your address. That box that your Super NT shipped in wasn't even a factor when your Super NT entered the U.S. on a pallet with a bunch of other Super NTs. You totally just inquired about the domestic side of the shipping, completely leaving out every aspect of it coming from China, and you're seriously not budging in your outlook on this?
8Bitdo sells directly to consumer? On their website they seem to just link to Amazon, which means Amazon takes care of everything (for a sizable cut).
You're proposing that the shipping I was charged when ordering is including the cost of Analogue to have the items shipped to them from China and then shipped to me from Nevada. I'm going to just leave it at that I'm disappointed in the shipping charges and piss poor shipping service. If you think that all you suggested happened, go for it.It's mind-blowing to me that you don't see the holes in your logic here. You asked UPS how much it would cost to send that particular package from a DISTRIBUTION CENTER IN THE U.S. to your address, completely neglecting to take into account the fact that UPS is an INTERNATIONAL SHIPPING COMPANY (meaning that it's completely possible that UPS handled both of the shipments I've been trying to educate you on), and you assume that's exactly what it costs to get that same unit sent from a FACTORY IN CHINA to the distribution center, then to your address. That box that your Super NT shipped in wasn't even a factor when your Super NT entered the U.S. on a pallet with a bunch of other Super NTs. You totally just inquired about the domestic side of the shipping, completely leaving out every aspect of it coming from China, and you're seriously not budging in your outlook on this?
That's all completely possible. I'm not saying that I have things 100% correct in all facets, but it's not unreasonable to think that something of the sort is taking place. You do raise an interesting point about importing costs. If it's shipping from Nevada to me, then there's no need for any sort of importing costs to be figured into the final shipment to me. It's quite feasible that our shipping fees are taking importing costs into account.To be fair the costs of importing the completed unit should be included in the cost of goods and would be part of the $189.99. So the only costs consumers should be paying in the shipping fees are the shipping to your home. Unless Analogue has some weird agreement with their importing partner they had to prepay the cost of importing the goods. Saying that is included in the shipping costs charged to us in a little crazy.
Also UPS did not handle the import and shipping of this it was most likely a shipping company based in Las Vegas. For example this kind of company https://www.cratersandfreighterslasvegas.com/.
I'm only trying to get you to understand the fact that you're looking at this with a very narrow perspective. But hey, it's nice to know that you somehow think that you have a full understanding of the situation and that anything else that's been discussed with regard to international shipping is just complete BS. Have fun being angry for the wrong reasons. No skin off my back.You're proposing that the shipping I was charged when ordering is including the cost of Analogue to have the items shipped to them from China and then shipped to me from Nevada. I'm going to just leave it at that I'm disappointed in the shipping charges and piss poor shipping service. If you think that all you suggested happened, go for it.
Don't worry. Canadian addresses are shipped via DHL. I freaking hate when things are sent to me in Canada by UPS. =|Thanks for the help there Kubev, it doesn't sound too complicated. At least not anymore so than using an emulator. I'm also wondering if the shipping stuff going on has anything to do with what unit type was ordered, seems a lot of folks are getting black ones delivered early. I ordered the snes colored version on february 7th. In the 9000's , has to ship to Canada. I'm curious if it'll just randomly show up next week now without any real notification. Notoriously UPS tends to just leave stuff at my door like a flaming dog turd in a brown bag (they even left a wacom cintiq just sitting in front of my house once) so hopefully things go better on that end.
No receiver can "detect" this type of surround audio. It's simply stereo audio with some phasing trickery in it that makes a decoder put certain parts of the audio in the back, and matrixing to put center audio in the center speaker. Matrixing is basically the same thing karaoke machines do to try taking out the lead vocal in a song. Anything that the left and right channels have in common goes to the center, anything that differs between the left and right channels stays there. You just have to change your receiver's setting from Stereo to Pro Logic II.Has anyone else got surround sound working for the few games that support it? My receiver is only detecting stereo tracks from games that are meant to have surround.
A lot of people (myself included) actually received shipping confirmations after delivery, so I wouldn't worry too much. You can always just email Analogue support if you'd like an update on your order, and they should be able to provide you with tracking info as long as it's already shipped.I don't even have a shipping confirmation let alone worrying about what I paid for if lol
But...their twitter...A lot of people (myself included) actually received shipping confirmations after delivery, so I wouldn't worry too much. You can always just email Analogue support if you'd like an update on your order, and they should be able to provide you with tracking info as long as it's already shipped.
Analogue said:We understand everyone is excited to get their new Super Nt's, but please note that sending us repeated emails via customer support asking when your order will ship will not make your order move any faster.
I mean... their website says "Ships March 1st", not "starts shipping March 1st" so people are gonna be annoyed. I know they're a small company but they don't really seem to learn from past experiences huh? (especially when, justified or not, the shipping costs are *very* steep)
Have you ever replaced a cartridge battery? Cuz that's exactly the thing that I don't like having to do (done 8 already in SNES carts) and why I still hope for SA-1 and sFX chip support... someday... Or just stick to a SNESmini for those few games.Since I now have little faith of the SA-1 ever working on the Super Nt Jailbreak or the SD2SNES, I finally bit the bullet and bought what I hope is a working Super Mario RPG cart from eBay for about $60. Price will probably go up as more people own these Super Nts.
It's mind-blowing to me that you don't see the holes in your logic here.
5. I have purchased a good number of boutique guitar pedals. Many of which are at or higher (in some cases significantly) than the cost of the Super Nt. Many weigh as much or more, and are being shipped by companies a small as Analogue, or in some cases even smaller. The packaging for these is also extremely nice. The cost of shipping is also lower across the board. There's no feasible excuse.
The shipping sucks. Its a bad value and there's no denying it. Regardless of your feelings on the company or the product, you just look silly if you're trying to defend the shipping fiasco.
The built in game genie is a nice addition. Overall compatibility should pretty much be on point. I mean it was already very compatible out the gate, but seems like the majority of the big incompatibility issues have now been fixed. Kevtris has done fantastic work.
I think there are still a few outstanding ones, like Rendering Ranger and Psycho Dream, ones that I want to play :/
Psychodream works. If you are using a Super Everdrive, it's Lo/HiMem is being wrongly detected by the device, just switch it manually and go back into the game. You're welcome :)
Did any of those small boutique guitar pedal companies need to ship 10k units to destinations all over the world within a few days? And with only 4 full time employees?
It's much easier for a small company to ship cheaply if they're dealing in small consistent quantities. Or if they're dealing with say a sudden surge of 1-2k units they can do what RetroUSB did with the AVS and ship cheaply by doing it themselves with free supplies from USPS, and taking a couple weeks to ship out all the units. But when you're talking 10k units things get a bit more complicated...
I'm ten years younger and it's not so much different for me. ;) Time has become the most important factor. I like newer games but I'm not in a hurry to get the newest releases as fast as I can. Instead focusing on one older game and playing it entirely is much more relaxing. :D
Singling out a problem you have with a single word choice and saying it makes me look silly is pretty dismissive of the points I made as a whole. While not quite being the dictionary definition of a fiasco, I would still consider the shipping situation to be a failure on Analogues part, and I go into quite a bit of detail describing why so many people were frustrated with the whole situation in my original post.Calling the shipping situation a "fiasco" is hyperbolic and makes you look silly.
Singling out a problem you have with a single word choice and saying it makes me look silly is pretty dismissive of the points I made as a whole. While not quite being the dictionary definition of a fiasco, I would still consider the shipping situation to be a failure on Analogues part, and I go into quite a bit of detail describing why so many people were frustrated with the whole situation in my original post.
The shipping sucks. Its a bad value and there's no denying it. Regardless of your feelings on the company or the product, you just look silly if you're trying to defend the shipping fiasco.
1. It's understood that the shipping may be used to compensate for the original price tag. The opinion of nearly everyone in the thread is that if it costs $200.00 just make that the price and let shipping be what it is. This feeds in to 2:
2. Regardless of the product quality, the price of the shipping is largely making customers feel like they're being taken advantage of. This is a trend you can spot easily by reading through the pages of this thread. It's bad business when you have a product people want to buy and talk about and the hottest topic aside from unofficial firmware is how shit the shipping is.
3. It's not just the price, it's that for the price you're still having to wait nearly a week or more living in the continental US. The flat-rate USPS boxes are less than half the price and twice as fast. I get distant eBay packages faster than I got my Super Nt.
4. In addition to that, shipping notifications and tracking have been nonexistent and/or totally unreliable. For wave one they were manually tweeting people one at a time.
5. I have purchased a good number of boutique guitar pedals. Many of which are at or higher (in some cases significantly) than the cost of the Super Nt. Many weigh as much or more, and are being shipped by companies a small as Analogue, or in some cases even smaller. The packaging for these is also extremely nice. The cost of shipping is also lower across the board. There's no feasible excuse.
It's the worst part about the Super Nt. I still picked one up wave one, but it was a very negative experience seeing the cost of shipping. Even if the price is the same at the end either way, there is a distinct psychological effect the cost is having on people, and Analogue got it wrong. They may have thought hiding some of that cost in shipping was a good idea to sell more units, but their product is so niche that using mass market tactics like that don't really make sense. Instead it's caused nagative feelings toward their brand, and lost them a few future customers.
Singling out a problem you have with a single word choice and saying it makes me look silly is pretty dismissive of the points I made as a whole. While not quite being the dictionary definition of a fiasco, I would still consider the shipping situation to be a failure on Analogues part, and I go into quite a bit of detail describing why so many people were frustrated with the whole situation in my original post.