I restarted the PS4, it connects to the router, but it won't sign me in. What do I do to fix this?
Just navigate to your local PSN settings and see if it prompts you. Otherwise you might need a system update.
Everything works... except for the PSN sign in, it just says "Failed." It says "your account has been locked or your password has been reset" but I never sent a request for my password to be reset.
Where do you find that?Fyi I find the sony chat support to be useful maybe give it a try
Everything works... except for the PSN sign in, it just says "Failed." It says "your account has been locked or your password has been reset" but I never sent a request for my password to be reset.
No idea why it would be, but I'll do that.So if you have reset the password and it hasn't fixed it then your account has been locked. Contact Sony
It's on their main website under support sorry don't remember exactly where
2 factor authentication. Get on it.