The kicker? The family went to the news because DoorDash hasn't responded to them for two weeks despite video evidence.
https://6abc.com/food/doordash-driver-sips-milkshake-before-delivery/5224274/
https://6abc.com/food/doordash-driver-sips-milkshake-before-delivery/5224274/
The family didn't learn about the incident until the next day -- after Rishab had already finished the frozen treat.
"My dad told me to check out the video from last night, and once I checked it out I brushed five, six times," Rishab said. "I felt really disgusted."
The family claims they have reached out to the company several times. Two weeks after the incident and they still haven't heard back.