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May 31, 2022
1,781
Eurogamer has reported on a certain accessibility mode included with Tekken 8 which could cause players to end up in the hospital or even dead:

www.eurogamer.net

Tekken 8 director says players raising accessibility concerns "have misunderstood the options"

Fans and accessibility advocates alike have reached out to Tekken 8 director Katsuhiro Harada in a bid to have its colo…

Fans and accessibility advocates alike have reached out to Tekken 8 director Katsuhiro Harada in a bid to have its colourblind options revised ahead of the game's release next month.

After videos and screenshots showcasing the fighting game's accessibility modes went viral over the festive period, colourblind players and accessibility advisers reached out to the Tekken team on social media alleging they fell ill with vertigo and migraines after testing the alternative modes.

"You urgently need to remove one of your filters (the striped one), it cannot be present at launch as it may hospitalise players (or worse), in the same way as the infamous Pokémon episode," said accessibility specialist, Ian Hamilton.

"The approach with the filters in general would benefit from rework, they generally don't help. The intent was good and the technology is good, but the focus should be on players with low vision, not colourblindness, filters aren't a fix for colourblindness."

"At the very least, it should be deleted, the way that people find out they're prone to seizures, which can be fatal (SUDEP), is by having one," Hamilton warned.

In response to Harada's statement, Hamilton said: "I have not 'misunderstood the accessibility options we are trying, or have only seen the video without actually trying them out in the demo play'. I understand very well, and have tried them in demo play. I'm trying to help you avoid harming players and provide a good experience.

"Maybe they will improve, I hope so. But so far, the only reaction has been the game director tweeting that anyone who says anything less than positive about it either doesn't understand the features or has not played the demo. Which is not true and not cool.

"At 100 per cent, it can literally kill people. That's not up for debate, people with photosensitive epilepsy have confirmed the seizure risk, every seizure risk comes with a % chance of death (Google SUDEP), and the way you find out you're seizure-prove is by having one."
 

nded

Member
Nov 14, 2017
10,624
Weirdly defensive response from Harada. I'm assuming something was lost in translation because he's responding as if the complaint is about the game not covering enough color blindness scenarios instead of the striped filter having a non-zero chance of killing people with epilepsy just by looking at it.
 

Bansi

Banned
Jul 28, 2023
1,131
I don't have epilepsy, but even so just looking at that image gives me a headache. I hope this is fixed before it causes serious harm. The game director's attitude isn't positive, though.
 

oofouchugh

Member
Oct 29, 2017
3,994
Night City
Weirdly defensive response from Harada. I'm assuming something was lost in translation because he's responding as if the complaint is about the game not covering enough color blindness scenarios instead of the striped filter having a non-zero chance of killing people with epilepsy just by looking at it.

Harada is always defensive, dude built his entire public image around "Don't ask me for shit".
 

GTOAkira

Member
Sep 1, 2018
9,149
The devs most likely had good intentions with those options so hopefully it fixed as quickly as possible.
 

Alvis

Saw the truth behind the copied door
Member
Oct 25, 2017
11,264
Spain
I watched the video and I felt absolutely nothing, I'm completely immune to this kind of thing. But even though it didn't make me feel anything, common sense made me immediately recognise it as a super obvious seizure threat. As in "wow this would kill an epileptic person wtf". That's nuts.

I'm not sure where the line must be drawn for this kind of thing (for example should beat saber not have flashing lights in case you have a seizure?) but I can immediately recognise that this would definitely be past said hypothetical line. The game can't ship with this.
 

Erigu

Member
Nov 4, 2017
2,943
Harada is always defensive, dude built his entire public image around "Don't ask me for shit".
Yeah, "people keep asking for rollback, but we have rollback, they just don't know what they're talking about"... Except the lack of rollback can't actually kill anybody, Harada, so maybe you should try a bit harder, here.
 
Warning to not use Tekken 8's Pattern Display accessibility feature.

Android Sophia

The Absolute Sword
The Fallen
Oct 25, 2017
6,141
Oh... yeah, I'm the person Harada quoted here. I was trying to get his attention because of how much of an issue it is. But I deleted my tweet and a few others because I started getting questionable replies after Harada quoted me, and I wanted to avoid any potential harassment. Some of my tweets are cited by Ian too.

I'm both partially colorblind and prone to migraines and seizures, and this feature isn't terribly useful for it's intended purpose. It adjusts the game world to how we as colorblind people see it already. Which means turning it on is like a simulation of colorblindness, rather than an actual aid.

The real danger however is this specific combination here. The Mask Filter/Pattern Display is very strong, and can cause vertigo, migraines, and seizures in people who are suspectable in them, even if you've never been suspectable before. It shouldn't be included in the game, and is absolutely useless for the intended purpose that Harada thinks it's for.

RmEg05I.jpeg


Even at the lowest two intensities, I can't look at it for more than a few seconds without having to immediately alt-F4 out of the game. The accessibility specialist, Ian Hamilton, is 100% right in that it is a matter of time before someone is hospitalized or killed because of this feature. Sure, you can just turn it off for yourself and ignore it. But there's the very real possibly you come across a streamer using it, or at a live event, and you may be caught unaware until it's too late.

Please don't use the Pattern Display feature. I've already been sent to the ER because of Discord gifs and video games, I don't want to hear about someone else being sent there because of this feature. Or worse.
 
Jun 25, 2022
6,813
Unfortunate to see him dismiss serious concerns but not unexpected at all. It's sad but I think it's time for new management.
 

Mzen

Member
Oct 25, 2017
578
Portugal
Harada being an absolute dickhead, what else is new?

But one thing is him trying to be cute with his "rollback in Tekken 7 is 3" nonsense, another is making decisions that might endanger the people who spend money on his product.

For once in his life he should do a bit of shutting the fuck up and listen to the ones who are being affected by this.
 

Whales

"This guy are sick"
Member
Oct 25, 2017
3,246
why would anyone turn on that stripes mode?? it looks awful

this is meant to help colorblind people? that feels very weird
 

DarkenedSoul

The Fallen
Oct 25, 2017
279
You don't have the slightest fucking clue how creating a product for accessibility works if your first response to critique from your target audience is to be fucking arrogant. Maybe to him it's just getting needed checkboxes for features checked off and out of sight and mind. Very infuriating.
 

AstralSphere

Member
Feb 10, 2021
9,228
Harada went from 'lol that Harada guy huh?' with the "don't ask me for shit" stuff, to an annoyingly faecicious ass with the "it always had rollback" stuff, to now just a straight up fucking heartless dickhead with this shit.

Dude needs to step back. He doesn't seem capable of listening to any criticism at all.
 

ThatMeanScene

The Fallen
Oct 25, 2017
9,880
Miami, FL
That is a response that you would think an experienced professional would think twice about before putting it out there into the world.
 

Neoxon

Spotlighting Black Excellence - Diversity Analyst
Member
Oct 25, 2017
85,612
Houston, TX
Considering that this is the same guy who insists that Tekken's netcode is real rollback despite all indications of the contrary, I probably shouldn't be too surprised. But in this case, it's much more dangerous that Harada is doubling down on this.

From what I was able to gather based on impressions of those impacted, it's basically a worse version of the Splattercolor Screen's visual problems in Splatoon 3. And even Nintendo (a company that's notoriously awful about accessibility) patched the visual concerns, even if the audio issues still remain.
 

No Depth

Member
Oct 27, 2017
18,391
Could PlayStation or MS step in and force the change or risk voiding approval?

I wouldn't imagine they wish to see awful victim news stories of this feature associated with their platforms. Not that either would be so noble, but they can force the change or removal if there is a danger to consumers.
 

Watchtower

Member
Oct 27, 2017
11,717
Harada went from 'lol that Harada guy huh?' with the "don't ask me for shit" stuff, to an annoyingly faecicious ass with the "it always had rollback" stuff, to now just a straight up fucking heartless dickhead with this shit.

Dude needs to step back. He doesn't seem capable of listening to any criticism at all.

It turns out that a big personality like Harada isn't just a bit, or if it was one it stopped being one a long time ago. And like it already stopped being cute with him trying to gaslight people over rollback but the games are done when it starts being about health issues and he clearly doesn't seem to have parsed that. Like it really needs to be emphasized that this "feature" is potentially fatal.
 

Neoxon

Spotlighting Black Excellence - Diversity Analyst
Member
Oct 25, 2017
85,612
Houston, TX
Could PlayStation or MS step in and force the change or risk voiding approval?

I wouldn't imagine they wish to see awful victim news stories of this feature associated with their platforms. Not that either would be so noble, but they can force the change or removal if there is a danger to consumers.
I guess that depends on if approval was already given. That again, Sony was able to revoke approval of games before.
 

AstralSphere

Member
Feb 10, 2021
9,228
Could PlayStation or MS step in and force the change or risk voiding approval?

I wouldn't imagine they wish to see awful victim news stories of this feature associated with their platforms. Not that either would be so noble, but they can force the change or removal if there is a danger to consumers.

I don't know whether it is something that would happen, but it would be immensely satisfying to see it be refused cert by both Sony and MS and force a delay.

Only way Harada will learn.
 

Android Sophia

The Absolute Sword
The Fallen
Oct 25, 2017
6,141
Considering that this is the same guy who insists that Tekken's netcode is real rollback despite all indications of the contrary, I probably shouldn't be too surprised. But in this case, it's much more dangerous that Harada is doubling down on this.

From what I was able to gather based on impressions of those impacted, it's basically a worse version of the Splattercolor Screen's visual problems in Splatoon 3. And even Nintendo (a company that's notoriously awful about accessibility) patched the visual concerns, even if the audio issues still remain.

Nah not quite. The Splattercolor Screen was definitely an issue, but this has a different problem in that it puts a pattern known to introduce issues in people who are sensitive to seizures, migraines, vertigo, and such. It's the one-two combo of the color palette plus that pattern that is the real danger.

It's also why even just the pattern, even if you have no history of epilepsy, can bother you. Such as in this post here:

I don't have epilepsy, but even so just looking at that image gives me a headache. I hope this is fixed before it causes serious harm. The game director's attitude isn't positive, though.
 

Neoxon

Spotlighting Black Excellence - Diversity Analyst
Member
Oct 25, 2017
85,612
Houston, TX
Nah not quite. The Splattercolor Screen was definitely an issue, but this has a different problem in that it puts a pattern known to introduce issues in people who are sensitive to seizures, migraines, vertigo, and such. It's the one-two combo of the color palette plus that pattern that is the real danger.

It's also why even just the pattern, even if you have no history of epilepsy, can bother you. Such as in this post here:
So this is a different kind of bad, but even more dangerous since it involves patterns known to cause issues.
 

Android Sophia

The Absolute Sword
The Fallen
Oct 25, 2017
6,141
So this is a different kind of bad, but even more dangerous since it involves patterns known to cause issues.

Yup. To put it another way, the Splattercolor Screen had the potential to cause me a seizure or migraine. At the max setting (what is shown in the video in the Eurogamer article), this is guaranteed to cause me one.
 
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SunshinePuppies

One Winged Slayer
Member
Nov 14, 2020
3,367
lmao this was such an easy win "hey guys we fucked up, we're cutting this out from release, we might not have something ready for day 1 but we'll figure something out, ty for understanding." Like wow how do you drop this so bad
 

shadowman16

Banned
Oct 25, 2017
32,256
Who else but Harada... dude has a chip on his shoulder the size of a planet... Tekken 8 is coming along really well but every now and then something like this comes along just to remind me that Harada still hates being called out on anything... Here's hoping its all sorted for release.
 

MidasTouch

Member
Dec 29, 2023
503
I'm sure he will be this defensive once a class action lawsuit hits Namco if it even passes certification.
 

inpHilltr8r

Member
Oct 27, 2017
3,271
omg that is not how you help the colourblind, i mean that is some mad art shit, but now my head hurts
 

2shd

Member
Oct 25, 2017
7,595
This guy... He was already terrible, but dismissing health and safety concerns is something else.
 

Glasfrut

Avenger
Oct 27, 2017
3,570
Director Katsuhiro Harada responded by saying that "a few people, albeit very few, have either misunderstood the accessibility options we are trying, or have only seen the video without actually trying them out in the demo play".

"We have 'multiple types of colour vision options' for players with different colour vision, not just one pattern," Harada said. "In addition to that, there is also a brightness adjustment for effects, and an overall brightness adjustment, and with those, there is quite a range of adjustment.

"On top of that, we have never claimed or publicised that these options cover all players' colour vision (although it has been talked about by a favourable community as a result)."

Am I misreading this: It sounds a bit like he thinks he's being told they haven't done enough? Like he's totally misunderstood the (dangerous) issue?
 

Sho Nuff

Member
Jan 6, 2019
1,399
Kyoto, JP
So I had assumed that the crazy line mode was accommodating some weird vision handicap that I've never heard of, or they were consulting with someone like Steve Saylor, but it looks like they were just...making things up?
 

srylain

Member
Jun 15, 2018
415
Just imagine how nasty it'd be if some sort of bug or security vulnerability happens where an online opponent can cause these filters to get enabled.
 

OtakuCoder

One Winged Slayer
Member
Oct 27, 2017
4,417
UK
Looking like we're seeing the third example I can remember (after Cyberpunk and Balan) of platform holders needing to have tougher cert standards in regards to seizure-inducing content.
 

gozu

Banned
Oct 27, 2017
10,442
America
I wonder why Harada jumped to that conclusion instead of double checking things.

Like...why? Everybody is praising him for the accessibility efforts, just telling him to remove a small thing.

Is he not understanding this is about seizures and not colorblindness?
 

AstralSphere

Member
Feb 10, 2021
9,228
lmao this was such an easy win "hey guys we fucked up, we're cutting this out from release, we might not have something ready for day 1 but we'll figure something out, ty for understanding." Like wow how do you drop this so bad

It's a real good peek into the soul of Harada and what a horrible man he really is, given that instead of that easy PR win he instead defaults to arrogant and ignorant defensiveness.
 

Dust

C H A O S
Member
Oct 25, 2017
32,603
Holy shit at the stripes mode (I never check accessibility options). Does this actually help anyone in theory or was that a "Tekken original"?
 

horkrux

Member
Oct 27, 2017
4,775
What colorblindness in this world is supposed to benefit from whatever the hell this is lol
 

Witchcraft

"This guy are sick"
Member
Oct 9, 2022
1,247
How much of an arsehole do you have to be to just handwave away concerns like this? Unbelievable.
 

Helix

Mayor of Clown Town
Member
Jun 8, 2019
23,983
Harada not giving a shit and being a dick? I see it's a day ending with Y