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Unclebenny

Member
Oct 28, 2017
1,770
Can we discuss how the "average worktime" cited by Kolbe was 40-45 hours per week, while basically all accounts of the employees, no matter if liking working there or not, paint a pretty clear picture of socially enforced overtime requirements?

I do not think that Kolbe will just lie, but statistics CAN be edited and created to suit your needs. But I find this 40-45 hours average absolutely inconsistent with what the employees are saying.

It says in the article that this average included days off, which is insane.

Also, you can grantee that their measurement of work periods in inaccurate. According to the article, it is tied to logging into the debugging software. I assume a lot of employees have no reason to do that and would forget.

Also it includes all employees. So your reception person is going to drag that average down a bit. Not everyone is crunching at the same time.
 

dimasok

Banned
Sep 9, 2018
567
Can we discuss how the "average worktime" cited by Kolbe was 40-45 hours per week, while basically all accounts of the employees, no matter if liking working there or not, paint a pretty clear picture of socially enforced overtime requirements?

I do not think that Kolbe will just lie, but statistics CAN be edited and created to suit your needs. But I find this 40-45 hours average absolutely inconsistent with what the employees are saying.

Kolbe has an interest in painting a rosy picture and downplaying the negatives.
 

TheGhost

Banned
Oct 25, 2017
28,137
Long Island
So finally got to sit down and read this during breakfast. That's a lot to take in, if I didn't already have this game pre-installed on my system I would certainly be buying it to say thank you for all the hard work. Can you imagine giving a fraction of your life to development of a game and then people boycotted it. All those nights where you just wanted to leave and walk away would be for nothing.

Thank you to the employees of Rockstsr for putting up with horrible work conditions. I won't read spoilers and will take my time playing a game you put your physical all into.
 

Dphex

Member
Oct 27, 2017
12,811
Cologne, Germany
i think it is highly questionable to shout "boycott!" while many of the people writing this are writing it on a Apple or Samsung smartphone and playing their PS4´s and Switches in general.

these guys should maybe inform themselves about the working conditions at companies like Foxconn where people literally jumped into their deaths and being forced to work there. double standards at its best but to each their own
 

Chaos2Frozen

Member
Nov 3, 2017
28,148
i think it is highly questionable to shout "boycott!" while many of the people writing this are writing it on a Apple or Samsung smartphone and playing their PS4´s and Switches in general.

these guys should maybe inform themselves about the working conditions at companies like Foxconn where people literally jumped into their deaths and being forced to work there. double standards at its best but to each their own

Life is full of hypocrisy, like you supposedly caring about the working conditions of people at Foxconn but not the people at Rockstar.

Or maybe you actually do really care about the people at Rockstar and have in fact figured out a way to help them other than boycotting, care to share that suggestion?
 

Mistouze

Member
Oct 26, 2017
3,474
i think it is highly questionable to shout "boycott!" while many of the people writing this are writing it on a Apple or Samsung smartphone and playing their PS4´s and Switches in general.

these guys should maybe inform themselves about the working conditions at companies like Foxconn where people literally jumped into their deaths and being forced to work there. double standards at its best but to each their own
This take is so old and stale and dumb.
 

EkStatiC

Banned
Oct 27, 2017
1,243
Greece
Jason did no such thing.

He stresses the employees do not want boycotts. It's a surefire way to fuck them on their bonuses.

Just talking about this and continuing the conversation on our end is doing our part to try to force change here.

The game's gonna be successful, so if you feel that powerfully about not buying it, don't. Just think people are skimming the article and missing that part.

Well, i think that employees at rockstar who prefer bonuses over the paid overtime made the wrong choice.
Boycott this game so all overtime be paid.
Is it so dofficult to imagine a rockstar who paid overtime bu still give bonuses, like all normal companies?
 
Oct 25, 2017
12,319
i think it is highly questionable to shout "boycott!" while many of the people writing this are writing it on a Apple or Samsung smartphone and playing their PS4´s and Switches in general.

these guys should maybe inform themselves about the working conditions at companies like Foxconn where people literally jumped into their deaths and being forced to work there. double standards at its best but to each their own
People are more inclined to care and emphasize more with someone who could be their neighbors, family, or even themselves, than situations in other countries. Not to mention that this discussion we have more power and sway in not buying this game than not buying a phone.

This type of rhetoric is really stupid to be honest. It's like saying "why care about your government when others are so much worse, double standard much???" It completely misses the point.
 

hotcyder

Member
Oct 28, 2017
2,861
i think it is highly questionable to shout "boycott!" while many of the people writing this are writing it on a Apple or Samsung smartphone and playing their PS4´s and Switches in general.

these guys should maybe inform themselves about the working conditions at companies like Foxconn where people literally jumped into their deaths and being forced to work there. double standards at its best but to each their own

Mister-Gotcha.jpg
 

Baleoce

Member
Oct 27, 2017
1,179
That part about not crediting people who don't stay til launch. Ooof.. screw that noise. That in itself is indicative of a bullying mentality in the workplace. Some petty, passive aggressive nonsense right there.
 

Yasuke

Member
Oct 25, 2017
19,817
Well, i think that employees at rockstar who prefer bonuses over the paid overtime made the wrong choice.
Boycott this game so all overtime be paid.
Is it so dofficult to imagine a rockstar who paid overtime bu still give bonuses, like all normal companies?

They should definitely be paid for overtime too.

But boycotting the game to make it so they don't even get their bonuses strikes me as counterproductive. There isn't a need for it.

If you want the game, buy it, and continue pushing for change in the industry.
 

data

Member
Oct 25, 2017
4,834
They should definitely be paid for overtime too.

But boycotting the game to make it so they don't even get their bonuses strikes me as counterproductive. There isn't a need for it.

If you want the game, buy it, and continue pushing for change in the industry.
I don't think their bonuses would be effected much.

I don't like this thinking since in the end, R* is the one that wins, not the employees. Buying the game doesn't support change, just their wallets.
 

EkStatiC

Banned
Oct 27, 2017
1,243
Greece
I don't think their bonuses would be effected much.

Buying the game doesn't support change, just their wallets.

Correct, and we want to see changes. Not some employees to make 10k more as bonus or not.

Developers, all employees of large game companies need negotiable power to achieve better working conditions.
 

Imp

Member
Dec 18, 2017
100
Lincoln, UK
So glad I rejected their job offer and decided to go to art college instead. I have had friends who have worked for their QA office in Lincoln and this article has been a long time coming.

It's not as if the people managing there are awful people, it's just the culture within the industry of being so easily replaced, that you kinda have to work longer than you want to. This includes the studio management. Let's not forget QA is an entry point in the games industry and there are mountains of people desperate to work in it, to add something impressive to their CV's.

On the flip side, every one who works on their games are proud of the effort they put into it. Theres an element of, 'I hate working all these long hours for shitty pay, but I want to do the best job possible and I don't want to let my colleagues down.'
 

data

Member
Oct 25, 2017
4,834
So glad I rejected their job offer and decided to go to art college instead. I have had friends who have worked for their QA office in Lincoln and this article has been a long time coming.

It's not as if the people managing there are awful people, it's just the culture within the industry of being so easily replaced, that you kinda have to work longer than you want to. This includes the studio management. Let's not forget QA is an entry point in the games industry and there are mountains of people desperate to work in it, to add something impressive to their CV's.

On the flip side, every one who works on their games are proud of the effort they put into it. Theres an element of, 'I hate working all these long hours for shitty pay, but I want to do the best job possible and I don't want to let my colleagues down.'
That's always good. I just wish it wasn't exploited by any company where people want to come together to build something great while killing themselves doing it
 

Yasuke

Member
Oct 25, 2017
19,817
I don't think their bonuses would be effected much.

I don't like this thinking since in the end, R* is the one that wins, not the employees. Buying the game doesn't support change, just their wallets.

I'm not arguing that buying the same supports change. I'm arguing that not buying it does effect their bonuses, as they themselves said.

Considering how long it's been in the pipeline, boycotting it to make sure they're not even sort of compensated for the extra work they put in on it is a net negative to me. And they agree.
 

Tankard

Member
Oct 28, 2017
7,849
Brazil
Amazing piece.
I will still buy the game but i feel bad for it, even when the own devolopers said it doesn't help not buying it.

I hope all this exposure changes things in the industry, not only Rockstar. That is all fucked up.
 

SpotAnime

Member
Dec 11, 2017
2,109
As a counterpiece to this, and an encouraging sign that things don't have to be this way, this article about the working conditions at UK Criterion needs to be read:

This week, Matt Webster, VP and GM of Criterion - the EA-owned studio famous for Burnout and Need for Speed (and among the top scoring companies in the awards) - provided us with their tips. We felt these tips deserved their own article. So here they are:

https://www.gamesindustry.biz/artic...e-features-how-not-to-overwork-your-employees

Too many good statements to quote here, read and post your favorites...
 

mclem

Member
Oct 25, 2017
13,563
One common fear at Rockstar is that if you leave during a game's production, your name won't be in the credits, no matter how much work you put in. Several former Rockstar employees lamented this fact, and Rockstar confirmed it when I asked. "That has been a consistent policy because we have always felt that we want the team to get to the finish line," said Jennifer Kolbe. "And so a very long time ago, we decided that if you didn't actually finish the game, then you wouldn't be in the credits."
What the fuck

I've no idea if this is still common policy for the company I worked for (It was several years ago), but I had worked on projects where we were asked to scrub people from the credits when they left. I'm pleased to say that we - as a team - pushed back against it!

So yeah, that's certainly not just a Rockstar thing.
 

Ωλ7XL9

Member
Oct 27, 2017
1,250
Wonder how badly affected it is in their Indian office at Bangalore. When it was under Technicolor (before it became as Rockstar Bangalore) who used to provide art outsourcing work for R*. A buddy of mine who knew a buddy working at Technicolor used to mention about crazy crunch hours when working on films.
 

Imp

Member
Dec 18, 2017
100
Lincoln, UK
That's always good. I just wish it wasn't exploited by any company where people want to come together to build something great while killing themselves doing it

Oh absolutely, especially in this day and age. A lot of companies seem to see their employees as statistics instead of people, they try to squeeze every last drop out of these numbers and that is clearly not an ethical and healthy way of doing things.
 

Dragon1893

Member
Oct 25, 2017
5,455
One common fear at Rockstar is that if you leave during a game's production, your name won't be in the credits, no matter how much work you put in. Several former Rockstar employees lamented this fact, and Rockstar confirmed it when I asked.

This is unbelievable. If your work is in the final game your name needs to be in the credits. Full stop.
The damn thing took 7 years to make, you can't expect everyone to still be there by the end of it.
So if someone joined during the last year they will be in the credits but someone who was there during the first 6 years and then left for whatever reason wont? Is this a fucking joke?
 

inpHilltr8r

Member
Oct 27, 2017
3,288
Crunch is always 100% a management issue. A better managed team can deliver the same or better quality in less time -- but the Housers would have to do a better job of planning out a vision upfront instead of stumbling their way into it and then grinding it out in an inefficient Bataan death march.
This. Fuck ups at the top, like taking two years to realise that letterbox looks cinematic, after shipping god knows how many iterations of their game now, impacts everyone down the pipe, and without shifting the end dates, causes crunch.
 

Gobias-Ind

Member
Nov 22, 2017
4,038
Jason did no such thing.

He stresses the employees do not want boycotts. It's a surefire way to fuck them on their bonuses.

Just talking about this and continuing the conversation on our end is doing our part to try to force change here.

The game's gonna be successful, so if you feel that powerfully about not buying it, don't. Just think people are skimming the article and missing that part.

Nah, I didn't miss that part. I get that employees are being held hostage by sales expectations.
 

Tzarscream

Banned
Oct 28, 2017
2,945
This. Fuck ups at the top, like taking two years to realise that letterbox looks cinematic, after shipping god knows how many iterations of their game now, impacts everyone down the pipe, and without shifting the end dates, causes crunch.

This is the problem with having your CEO's also directly involved in designing the game, who's there to say no?

If you're on a project and you wanted to make a small change like, changing the name of a town, or adding black bars to cutscenes (nice to haves) and you do the analysis and come back saying "It'll cost a massive amount of money and will delay the project unless we crunch everybody hard for 4 months" - Any project manager with sense would go "No, it's not worth it."

There's nobody there saying that and therefore they're just going mad with small changes with huge costs.

Sometimes it is worth it, a name change and black bars isn't in my opinion.
 

BoJack

Banned
Apr 4, 2018
3,502
One common fear at Rockstar is that if you leave during a game's production, your name won't be in the credits, no matter how much work you put in. Several former Rockstar employees lamented this fact, and Rockstar confirmed it when I asked. "That has been a consistent policy because we have always felt that we want the team to get to the finish line," said Jennifer Kolbe. "And so a very long time ago, we decided that if you didn't actually finish the game, then you wouldn't be in the credits."
Then came 2013's Grand Theft Auto V, which required crunch from many who worked across Rockstar's studios. One former employee at Rockstar's Toronto office shared documents showing how many hours one team had worked during a week in the months leading up to GTA V's release. Those who had worked fewer than 60 hours were marked with the word "Under" in red letters

WOW! Just WOW!
 

Booker.DeWitt

Member
Oct 25, 2017
2,844
I am having a difficult time with my moral compass here, because I leaked something that someone sent me, that I should NOT have leaked out. But on the other hand, I truly feel like it was seriously unnecessary to send someone to my front door looking for something I did not have.
create a new thread about it

they can't force something if you have not signed any contracts.
 

OrdinaryPrime

Self-requested ban
Banned
Oct 27, 2017
11,042
This is unbelievable. If your work is in the final game your name needs to be in the credits. Full stop.
The damn thing took 7 years to make, you can't expect everyone to still be there by the end of it.
So if someone joined during the last year they will be in the credits but someone who was there during the first 6 years and then left for whatever reason wont? Is this a fucking joke?

Yeah that itself is fucked.
 

Baleoce

Member
Oct 27, 2017
1,179
I am having a difficult time with my moral compass here, because I leaked something that someone sent me, that I should NOT have leaked out. But on the other hand, I truly feel like it was seriously unnecessary to send someone to my front door looking for something I did not have.
That is new thread worthy.
 

beetlebum

Member
Nov 24, 2017
776
Brazil
I see people in this thread defending labor abuse as 'the norm', including stuff like 12-hour days.

The 40-hour week isn't a number someone pulled out of their ass. It's based on large amounts of evidence showing that regularly working more than that leads to a plethora of physical and mental health problems.

I honestly don't know whether to feel mad at them, or just pity, as they're so obviously trying to defend their own predicament so as to not face the harsh truth of what they're being subjected to.
 

Hawkeye 131

Member
Oct 27, 2017
452
Canada
Excellent article Jason, appreciate your work on this. It seems so much of this stems from the studios culture, some self-imposed and some from genuine fear of reprisal by management. I think we as the audience so rarely have a solid understanding of how complicated, nuanced and difficult making games (especially of this calibre), truly is. It sounds like R* management is slowing making steps in the right direction but also that they themselves don't truly see how bad things can get down in the trenches.
 
Oct 26, 2017
6,261
Brilliant article Jason. I had a feeling Lincoln would be hard hit by crunch. The sentiment about boycott I also support - boycotting this game would only harm the employees who have worked so much on it. I think it's important not to let this open discussion of crunch fizzle out. More importantly the industry needs complete unionisation.
 

Calabi

Member
Oct 26, 2017
3,504
The article really does frame it as bad, terrible, dumb, management. The boss's at Rockstar are just using the staff as to make up for the terrible management, which means they are consequence free to make these dumb terrible decisions, which means it will never likely get better.
 
Nov 2, 2017
2,255
They need guaranteed OT compensation for sure.

Requiring the company to pay overtime rates is how you solve the problem of crunch if you're not going to unionize.

It means that the company has to pay increased pay for less productive time, which is bad business sense and constrains the use of crunch. And it also means that when the Housers realize way too late that they want a different aspect ratio on all the cutscenes, the project manager can push back saying "This will require that we either make cuts in other areas or increase the budget by <however much it costs to pay people for overtime>."

It forces companies to actually manage overtime as an expense instead of it just being a thing they can get for free.
 
Apr 24, 2018
29
This is the problem with having your CEO's also directly involved in designing the game, who's there to say no?

If you're on a project and you wanted to make a small change like, changing the name of a town, or adding black bars to cutscenes (nice to haves) and you do the analysis and come back saying "It'll cost a massive amount of money and will delay the project unless we crunch everybody hard for 4 months" - Any project manager with sense would go "No, it's not worth it."

There's nobody there saying that and therefore they're just going mad with small changes with huge costs.

Sometimes it is worth it, a name change and black bars isn't in my opinion.

Most game companies I've worked at have involved the CEO being a designer, or programmer. It can work, but it need to be a culture where fear doesn't govern. Sounds like Rockstar is a culture of fear, which is exactly what you describe and that's definitely bad.
 
Apr 24, 2018
29
Requiring the company to pay overtime rates is how you solve the problem of crunch if you're not going to unionize.

It means that the company has to pay increased pay for less productive time, which is bad business sense and constrains the use of crunch. And it also means that when the Housers realize way too late that they want a different aspect ratio on all the cutscenes, the project manager can push back saying "This will require that we either make cuts in other areas or increase the budget by <however much it costs to pay people for overtime>."

It forces companies to actually manage overtime as an expense instead of it just being a thing they can get for free.
Yep. Currently they make themselves feel good by offering "laundry service" and "dinner" which are things that basically cost the company nothing.