I had to contact PS support to recover my PS+ account since the system wasn't sending password reset emails.
They needed the following information:
The PSN Account Online ID and email address
The Credit Card used to make purchases on the account
The serial number of the first console used to create or log into your account
Details of recent transactions made on the account
Email address used when the account was created
PayPal details (If applicable)
I never use CC on PSN, always used gift cards and who the fuck would have the original serial number of the console where the PS account was created on?! I created mine on a PS3.
They basically told me to fuck off and get back to them with all the information above.
Thankfully, I did manage to log in my account myself.
They needed the following information:
The PSN Account Online ID and email address
The Credit Card used to make purchases on the account
The serial number of the first console used to create or log into your account
Details of recent transactions made on the account
Email address used when the account was created
PayPal details (If applicable)
I never use CC on PSN, always used gift cards and who the fuck would have the original serial number of the console where the PS account was created on?! I created mine on a PS3.
They basically told me to fuck off and get back to them with all the information above.
Thankfully, I did manage to log in my account myself.