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Reporter delivers food in NYC for story on apps like DoorDash, UberEats, etc...2/3 of customers did not tip
- Thread starter ElectricBlanketFire
- Start date
It pretty much is, in the UK and such the Delivery Fee goes to the actual driver with a cut being taken by the service, drivers are also paid a basic wage. In America though, it seems like the reverse is true, the Delivery Fee goes to the company, with a small cut going to the driver, they also don't pay their workers a proper wage and use guilt tripping to have the customers "tip" their drivers or else they're scum, etc, etc.
Rather than fight against this, people in America just accept that it's how things NEED to be, and that other countries are using some kind of voodoo that will collapse society any day now. It's a problem where guilt tripping has worked, because if they refuse to tip, THEY'RE the problem and the driver loses out, but if they do tip, then THEY'RE proving to these companies it's the right thing to do and that these companies don't need to pay their workers. It's like it's an issue some kind of Union could help with.
Its a cop out to blame the system that you know 1000000.1% isnt going to change in your or your childrens lifetimes. Using services and not tipping people is a bizzare form of protest...
People are complaining that a luxury is too expensive... Then saying they dont have a dollar minimim to tip a driver because capitalism.
Ive given quarters to drivers in a plastic bag becaude ive forgotten... Ive installed cash go apps to tip people when i had no cash.
The excuses are weak. Its fine owning it. Who cares what people think on era... Just don't roll out lame reasons. youre fine with not tipping underpaid people bringing you your funions.
Thr gig economy was a mistake.
People are complaining that a luxury is too expensive... Then saying they dont have a dollar minimim to tip a driver because capitalism.
Ive given quarters to drivers in a plastic bag becaude ive forgotten... Ive installed cash go apps to tip people when i had no cash.
The excuses are weak. Its fine owning it. Who cares what people think on era... Just don't roll out lame reasons. youre fine with not tipping underpaid people bringing you your funions.
Thr gig economy was a mistake.
Seems to be a common theme with many of America's social problems - 'we've tried nothing and we're all out of ideas'.
Not gonna lie, I use Uber eats since it seems Uber made it ok not to tip. I still usually tip tho
Did 18 deliveries for Shipt last week and only 8 of them tipped. Actually not as bad as usual, but still. We're talking $150 - $200 orders here, and they can't throw me 5 bucks?
Why does it matter how much the food costs? How much extra work is delivering a pizza vs whatever $200 stuff they ordered?
I think $5 is just a reasonable, standard number to tip when you're getting something delivered. As far as covering the time and vehicle expenses for a typical delivery.
So there's not really an excuse to not pay the standard amount if you can buy consumer goods that are a couple hundred bucks. Obviously, the real issue is that wages are structured around tips for delivery jobs in America but that is currently the system we are stuck with.
Eh, if you're ordering a pizza or something in the $15-20 range that seems quite high, but the amount doesn't really matter. Places charge extra for delivery, these apps charge quite a bit, you include a tip on the app but apparently you're supposed to give them cash even though everyone is pushing us towards cashless...people are sick of it all and the numbers seem to reflect that.
Haven't used those apps but if I did I'd prolly tip in cash instead. I don't get delivery alot but when I do I try to tip generously.
Wife used to be a waitress so I know how dependent on tips those jobs can be.
I also wish tipping culture would go away and these places would just pay a actual decent wage.
Wife used to be a waitress so I know how dependent on tips those jobs can be.
I also wish tipping culture would go away and these places would just pay a actual decent wage.
If the delivery person had a better income you wouldn't have to tip...
Lol are you kidding me?
I do their grocery shopping for them. It's a hell of a lot more work. I had to lug 21 jugs of oil from store shelf to the guys shop, 35 lbs per jug, by myself and got no tip.
Shops take anywhere from 30 minutes to and hour of running around the store, coordinating with customers about substitutions, lugging it unto their home (sometimes I put the groceries away for them) and of course all the driving.
I'm assuming you don't know what Shipt is and thought I was talking about something else but I actually work pretty hard gathering these orders and delivering them. The amount of money a customer spend is pretty directly reflective of that.
I just stopped ordering food tbh. I always tip 13-20% (13 being the lowest I'd give, even for shitty service). That + delivery charge....like people have said, paying almost double for $10 worth of food...ridiculous. I'm voting with my wallet on that one so I've just opted out altogether.
Don't think I've ordered food in 2 years. Obviously still tip at restaurants where someone waits on me.
Don't think I've ordered food in 2 years. Obviously still tip at restaurants where someone waits on me.
How does the tipping work for services like instacart when sometimes the shopper and driver are different people?
Does this actually apply outside of america? Because it's not like it's common to tip in australia, and I use ubereats quite a few times.
Does the app really make it seem like its not ok? Because I would say 75% of my orders tip, and I get decent tips too. Usually $4 or more.
Even with UberEats, it totally matters. If I'm picking up $100 worth of food, there is extra handling time involved. Multiple trips because I can't carry that shit all by myself. If you're expecting catering sized delivery for one person with their own car, I expect a tip.
What is the rationale behind this? What makes someone think to themselves that pizza should be the only food they tip on?
I wish I didn't have to tip. I only do it to discourage food tampering and encourage good service. I hate giving them money though
Bullshit.
If the the tip is expected don't find reason to not tip.
Just cook at home
I was gonna point this out. I aint tipping doordash... especially since they add delivery fees on top of arbitrary mark ups per item.
$12 dish sells for $15 on doordash. Delivery fee is $6. An $18 order becomes $32. Knowing what I now know about tips Im already paying it.
And why are you blaming the people not tipping but not your employer?
It's weird me how many Americans push the idea of obligatory tipping so much yet ignore they idea to pay their workers a decent wage because "it's hard". Like, no shit it's hard, but you can't keep with this band-aid solution that is tipping forever, putting the pressure and blame to the wrong people (customers).
How about we pay workers a living wage and don't support shitty services that take advantage of people because it's convenient?
I always tip well when I get a delivery directly from a local place because I'm aware of the realities of it in America, but fuck all these contractor exploiting apps.
I always tip well when I get a delivery directly from a local place because I'm aware of the realities of it in America, but fuck all these contractor exploiting apps.
I agree. And a lot of these replies on this thread show why. All tipping does is allow cheapskates to force the driver to eat the cost of his own labor so they can pay unfairly for it. They should just include the price and make sure people have to actually pay for the labor, not cheap out at the expense of the person doing most the work.
And this is a good example why. Person here doesn't see he's paying for the labor and if he didn't have to tip it would be included in the price anyways (cept if the wages were actually fair and the employer had to pay a fair wage rather than rely on tips to pay their worker he would have no option to be a cheapskate). At least he feels pressured to tip (plenty in here who don't).
Tipping is far preferable then my employer giving me more money.
During holidays I can receive anywhere from a $20 to $50 tip easily. It happens every Christmas, and on plenty of other holidays people tip extra well. Even on non holidays, doing a good job can get me a little something extra.
The reason they do this is because I always go above and beyond and I am professional and courteous about it. I don't want my employer to give me a raise, I want to people to give me tips when I do a good job because I'm damn good at my job and earn more from tips then I would from a raise.
If the person sucks and doesn't do a good job THEN you can choose not to tip, but when they do a great job and then some, you're an asshole not to tip in a society where it's normal and not going anywhere anytime soon (and I don't want it to go away!).
Is it really that big of a deal to throw $2-$3 at me if I do a good job? Like, come the fuck on. Christ almighty I'm busting my ass to get through college over her and put a couple extra packages of ramen on my table and you think you're doing society a favor by saving $2 on you're $150 grocery order. Get outta here with that nonsense.
To be fair to me this is more an argument for those who want to abuse the tipping culture system pointing out that even if they don't tip, it obviously doesn't affect the workers very much cause they prefer tipping cause they get paid more. Personally I say we pay fair wages and allow tips but now tips are actually tips... when you do a good enough job to be noticed that they want to compliment you for it.
I'm down with that.
I just want it known that tipped employees typically do NOT want wages increased and tips taken away and you're not doing us any favors by not tipping.
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I know it's slightly off-topic, but the weirdest tipping practice I've seen in the US is giving their mailman money.
I was shocked and confused by it.
I wonder if this still happens in today's era of DHL and others, as well as with the decline in mail traffic in general?
I was shocked and confused by it.
I wonder if this still happens in today's era of DHL and others, as well as with the decline in mail traffic in general?
I have never heard of this. It must be a relic of 60s-80s America when people still talked to their mailman.
How did Uber made it okay not to tip? I mean on the app it asks you if you want to add 2, 4,6 tip or custom tip?
Fucked up but unsurprising. I feel like I'm getting prompted to tip way more these days, even when getting services that traditionally wouldn't be tipped, and I imagine that that oversaturation is part of why people are not paying up as often/much. These companies should pay the workers more but of course that's never going to happen in a way that will actually make much of a difference.
This has gotten a big boost lately with the rise in online shopping. Most UPS drivers out there will get a few tips from their routes around the holiday season and I think USPS carriers still get a fair amount too, though probably not as much as they used to. Not everyone does it, but if even 1% of stops do it, it'll still be somewhat common
Shit I've been tipping in the Skip the Dishes app this entire time. Am I doing it wrong? Anyone from Canada know how Skip distrubutes the tips?