wanting to pay for a repair of a product in an official service center because said product is broken is an edge case
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YouTuber Linus breaks his iMac Pro, wants it to be repaired but Apple refuses
- Thread starter Redhead On Moped
- Start date
This is how I feel when wrestling fans talk about "the boys" and "working" and shit
I think in the video he says even parted out with labor it should only cost like $2500, less than the cost of a new computer
Double post too, sorry!
He already got the parts that were broken replaced for much less than the cost of the machine.
Can people just stop with this nonsense narrative already?
So what he thinks it costs. Here's the thing, Apple is a highly secretive company so getting a proper parts estimate is next to impossible. Also, the cost is not just parts and labor.
I wouldn't fix his computer, unless it was highly in my favor, and even then it would highly be a vanity project. He broke the display, logic board, and PSU, as such it's highly likely there were other components that were damaged. People there's a lot more that goes into repair than you realize.
Exactly. And even if the repairs were easy for Apple to do, they have no obligation to repair something he caused himself. Call it an instance of bad customer customer service if you must, but people are calling out Apple for breaking laws over this.
Pretty much, just as you have an option to shop elsewhere they also have the right to deny you business, as shitty as it may be.
Only the potential customers who plan to do a complete teardown and happen to be so inept as to destroy the screen, motherboard and PSU in the process. The other 99.9999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999% of potential iMac Pro customers should be fine.
The stuff about way Apple handles the third party repair shops is horrid, and IMO- is the real story here. What specifically happened with Linus' iMac Pro is of much less relevance because it's so far out of the norm. It requires an end-user wanting to do something that essentially no end-user actually does with an iMac, and being reckless to the point of hilarity on top of it all.
I agree that Apple being a piece of shit towards repair shops should be the actual focus.
it boils down to:
Followed by a tunnelbear advertisement.
And the one released yesterday that caused this thread to be bumped and addresses the nonsense you're posting.
I'm actually surprised that a thread about a trashy clickbait youtube video (obvi made in bad faith since everyone at LTT is a PCMR type) has lasted this long without getting locked. The content is very clearly biased and designed to capitalize off the ad traffic from a very particular demographic.
Lmao you are literally trying to prevent us from discussing Apple's shit policies by lying
Good luck
How is it made in bad faith?
Apple literally refused to offer repair service for their own product. It literally happened. The video is literally about a fact. If you think Apple not servicing their own products is ok:
- You're wrong.
- Your opinion doesn't prevent us from discussing these policies.
User Warned: derailing thread, off topic
Isn't Linus a thief? Didn't he steal hygiene pads from the Amazon store?
Good attempt to derail the thread. Maybe next time it'll work
Yeah that dirty liar and a thief!
How can anyone trust anything he says on his "bad faith" and clickbait videos!
The real story here is that this terrible person is spreading lies and propaganda about poor innocent Apple who did nothing wrong, and is the best, like the best company in this whole world.
Are you telling me if a minority stole a candy bar he wouldn't go to jail, And be labeled a thief?
I don't care about Apple they can burn, but i Do care about shady ass linus
Are you purposely being disengenuous.it boils down to:
Followed by a tunnelbear advertisement.
The event was cleared by representatives of Amazon IIRC. Do you really think a business owner with a family actually drove across the border onto foreign soil to commit an actual crime, only to then post video evidence to his millions of subscribers?
Quit trolling and trying to derail the thread.
Linus gave the imac pro a pretty good initial thumbs up as well. There is a LOT of cross-buy in non fanboy areas with PC and Mac. They're good for different things in large companies, and if you have 500 seats, and 100-120 of them do better work in MacOS then it's good to make that happen. Vice versa there are things you really do better on PCs, or for value consideration. Eg we have interns that do simple client follow up and online research, cheap Lenovo workstations and ideapads are hilariously more cost effective than loading up on Macs.
The fact that Apple didn't respond to this in any reasonable fashion AND people defended them blindly is kind of nuts.
Right to repair is incredibly important, and can even have a genuine impact on the environment as well.
And my God the way they treat their 'partners' is downright orwellian. Reminds me of when they sent the Apple goon squad after the Gizmodo guy lol. Jon Stewart's 'Appholes' sketch on that was hilarious.
Also : watch some Louis Rossman. What a terrific resource to learn the ins and outs of this stuff.
The fact that Apple didn't respond to this in any reasonable fashion AND people defended them blindly is kind of nuts.
Right to repair is incredibly important, and can even have a genuine impact on the environment as well.
And my God the way they treat their 'partners' is downright orwellian. Reminds me of when they sent the Apple goon squad after the Gizmodo guy lol. Jon Stewart's 'Appholes' sketch on that was hilarious.
Also : watch some Louis Rossman. What a terrific resource to learn the ins and outs of this stuff.
One part that also threw me for a loop was that they were demanding replacement of the entire logic board, CPU, and ram even though the RAM and CPU are socketed!
OP
OP
Gizmodo knowingly paid money for a stolen iPhone 4 prototype, IIRC. They deserved it.
It's so cool to hate on Apple. Makes you unique and lets everyone know that you "think different" :)
No, it's more comparable to drilling a hole in your oven door and expecting to be able to get the door replaced without buying an entire new oven.
They paid for a stolen device and then posted about it online. It definitely left a lot of tech writers in a weird spot of "is this right" but you cannot act like Apple was in the wrong there. It was stolen, prototype.
I work with apple stuff daily, and have had a couple of iPhones, still have an iPad kicking around. Loved my IIe. There's a gap between hating Apple and hating some of the things they do. I learned a long LONG time ago that corporations are simply entities that exist to make $$. Allegiances to any of them is basically insanity unless you work directly for them, in which it makes sense.
My issues with Apple are founded in right to repair and consumer rights overall, I hope they eventually shift towards some better policies in parts and service. This is not an exclusively Apple phenomenon either by any stretch, though they're both highly visible, and have gone to great lengths to hinder consumer and professional access to parts, tools, and documentation on their products.
People for some reason do tend to get emotionally invested in corporations though. It always reminds me of the stickers in (insert Chevy/Ford/Dodge) pickup windows of a kid pissing on a (insert Chevy/Ford/Dodge) logo. Corporations are not your friends. But they LOVE engendering brand loyalty and creating a free defense force that will happily speak entirely positive of them, and ignore or attack any possibility of a negative item relating to their pet corporation. You see this with car brands, gaming brands, hell some people are even diehards about soft drink brands lol. It's baffling, but there it is. :)
I mean, you clearly didn't watch the new video. You just knee-jerk defended a multi-hundred-billion dollar company worth more than the Netherlands.
Really because I'm looking at a totaled product that I personally would refuse to fix. As for Apple's shit policies and down right illegal right to repair I am 100% against. If they don't want source parts for repair that's fine but they should release the documentation/schematics for said parts and not litigate unauthorized third-part repair shops. No I did not watch the second video at the time of my posting as I was unaware it existed. Also lol at defend, buddy you know nothing of what I do.
Perhaps you should watch it then instead of claiming you know so much when you've known very little about this issue in the first place.
Oh certainly, Apple are entitled to refuse to do the works themselves but they should be willing to sell the spares so it could be fixed either by the user or a repair shop. If they want to press the 'authorised shops only' strategy, then they need to open up the channels for those people who bothered trying to work with Apple on this.
As it's been pointed out many times, even a Mac Pro is made up of many individual components which could be replaced. So what if Linus broke most of those and so what if he did it on purpose. Apple's stance on this is bullshit and deserves to be called out.
considering the shitty thing that apple did do did happen, how the fuck is it "clickbait"? Apple is a shit company that is 100% in the wrong here.
I would react the same in this scenario. I would have little sympathy for a man who thinks he is entitled to the oven manufacture's help after being an idiot.
Definitely would wonder why people are accusing the company of illegal activity for refusing service.
Especially when the oven maker has a well earned reputation for great service.
There are a number of people not watching the videos but wanting to jump in and either defend Apple or imply Linus somehow is in the wrong/is of questionable character.
LTT works closely with the big players in the industry but isn't afraid to call them out at all and in equal measure. Why wouldn't they call out Apple for this absurdity?
I made a mistake and watched it now. I still disagree to a degree, but that's semantic and tiny shit. So I agree with his message not his presentation.
I mean you won't hear a complaint or opposition from me about Apple being a hell of a lot less scummy. The way Apple currently handles everything encompassing right-to-repair is downright criminal. I don't know, I guess I just feel Linus and his situation isn't a good way to highlight this issue. Apple could definitely benefit with being less anti-repair though.
What world do you live in? If I get in a car accident that's my fault I'm not allowed to get my car repaired?
Look people I like Apple's products. They're in the wrong here.
This happen all the time. A car manufacturer has limits and will not repair a vehicle for a million reasons.