Right? I can't believe they actually said that.
Embarrassing response.
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Right? I can't believe they actually said that.
Embarrassing response.
lol they are flat out lying even in the apology
The game runs like crap on every possibile hardware configuration and operative system
The game runs like crap on every possibile hardware configuration and operative system
I agree. It's a combination of greedy corporate execs, most gaming journalists having zero back bone for calling and "hype culture" falling for marketing like they HAVE to play it day one or they are missing out.
Jedi Survivor is STILL in the top sellers on Steam and PSN despite it being well over 24 hours now that there is performance issues on ALL platforms
I am aware that Star Wars Jedi: Survivor is a highly anticipated AAA release, a pivotal release to a percentage of EA staff, in particular those with high-end salaries or certain specific executive-level job titles.
For example, executives who employ cutting-edge strategies such as using their developers and player base as near-literal footstools, or high-end executives who laid off 200 low-end testing staff in February, also saw unexpectedly negative feedback from fans via Steam reviews and refunds. Rest assured, I am working to write my own quickly.
While there is no single, comprehensive solution for convincing me to buy this game, my team has been working on a fix I believe will convince me to buy it for one configuration. I am committed to buying this game eventually, but each discount will require significant thought to ensure I don't forgive too many problems. Thanks for understanding and apologies to any AAA publishers for experiencing this issue. I will continue to monitor performance across all platforms and share when I plan on purchasing this game as soon as that information is available (Update: it will be when the game is $20, in a figurative bargain bin, because fuck this).
Love,
Me
For example, executives who employ cutting-edge strategies such as using their developers and player base as near-literal footstools, or high-end executives who laid off 200 low-end testing staff in February, also saw unexpectedly negative feedback from fans via Steam reviews and refunds. Rest assured, I am working to write my own quickly.
While there is no single, comprehensive solution for convincing me to buy this game, my team has been working on a fix I believe will convince me to buy it for one configuration. I am committed to buying this game eventually, but each discount will require significant thought to ensure I don't forgive too many problems. Thanks for understanding and apologies to any AAA publishers for experiencing this issue. I will continue to monitor performance across all platforms and share when I plan on purchasing this game as soon as that information is available (Update: it will be when the game is $20, in a figurative bargain bin, because fuck this).
Love,
Me
Not only is that not an apology, they are pretty much outright blaming the customers' hardware for the issues.
Fuckin' A. I'm tired of these things being brushed over.
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I've played about 4 hours over a couple of days on PS5 and not had any issues to speak of yet.
...looking at Twitter it seems I'm pretty darn lucky.
...looking at Twitter it seems I'm pretty darn lucky.
What? It's a console, you are having the same exact experience of everyone else on PS5... and while PS5 version have it's issues as well, this is about the PC version.
Quelle surprise!
They knew what they were releasing, and just decided to "patch it later", the reviews won't care.
They knew what they were releasing, and just decided to "patch it later", the reviews won't care.
I know my silent protest will mean sod all in the grand scheme, but as a Series X and PS5 owner, and despite how excited I was for this game, fuck EA and Disney for pushing this out like this on PC, I will wait for a sale now instead of day 1 as I intended. I ain't supporting this shit.
Yeah the PS5 version is a joke. Haven't seen Series X, but I assume it's bad as well.
Just one more example of why you should never preorder, and never buy on release day, it's really not worth it. It's easy to wait a while until a game runs well. Maybe, just maybe, that'll make publishers realise that they can't release half-arsed games that run like dogshit.
Sounds like before launch they were not committed to fixing these issues as soon as possible. Judging by their current inability to provide a time estimate, they possibly opted not to even look into how long it would take to test common scenarios like "players using cutting-edge, multi-threaded chipsets designed for Windows 11 on Windows 10" or "high-end GPUs coupled with lower-performing CPUs" before they released the game.
What I'm understanding is that they knowingly and purposely sold people a product they hadn't sufficiently tested and that turned out to not be working as intended. And now they're expecting people to be cool with that because they said "whoopsie!"
They're probably right. People gonna continue pre-ordering and day oneing.
Did PC Gamer take this into consideration when scoring these six AAA games?
Maybe Steam can add an visual indicator on the games storepage where players rate how well optimized it is. This way you can divorce reviews and performance more easily.
Probably not, can't upset the big corporations paying for add space!
"good game but runs like shit" is more informative than just "6/10"
How about "good game but runs like shit, therefore 6/10" like I mean performance is damn near the only objective thing you can actually judge a game on and yet I'm still seeing 8s and 9s.
If people stopped buying all these AAA games at launch they'd stop releasing them in these states.
They gave TLOU on PC a 5/10 for technical issues, it's weird that Jedi Survivor got a pass. Though I guess they had different reviewers
I'm with you, but then you have a line like this from PC Gamer's review: "Unacceptable performance aside, the good news is I still had a great time"
I suppose that's fair, we all have different levels of tolerance for this stuff.
Nailed it. "Sorry we knowingly released our game in this appalling state".
This apology, after knowing full well what they were doing by releasing it in this state. Is bad in itself and is just companies knowing what they can get away with. But what I'm more disappointed by. Is some of the media coverage that gave this a 9 out of 10, but to even now saying the game is fine just with some minor issues. Whilst at the same time covering the news story that EA have said this will be fixed over weeks worth of patches. Do you all see right there? How can these be minor issues if its going to take weeks to fix!?! And if they are so minor why are EA busy peddling reassurance messaging..... *sigh*
One could almost get quite cynical at this point. Thank goodness for gamers feedback keeping it all real.
One could almost get quite cynical at this point. Thank goodness for gamers feedback keeping it all real.
I guess, but people only really look at the number in reviews. This would also help in highlighting performance visibility, what if the game runs bad but its so good most people forgive it (like elden ring). A separate performance metric could show the game is good and runs like shit in these cases where you would only see the good reviews. A big performance score in the store page of every game is going to keep devs more careful on what they ship too.
Which is ridiculous because instead of me giving them $70 on day one (which I wanted so badly to do), instead I'll end up getting this once it's ironed out likely on some sale for $30-40 later this year.
That's my sentiment I brought up in another thread. Like with Cyberpunk, it was panned for performance issues and got massive bad press because of that. At the time I still played it anyways and finished it and knew that down the road it would be considered a 'modern classic' which turned out to be the case with later 'Cyberpunk is actually great now' articles later, and the sale surges.
Basically I am picturing the same for this game. I am a big SW fan and loved the first game, I managed to get Survivor for free (AMD) and judging by the reviews that are more solely about the story (heartfelt, emotional, etc) and gameplay mechanics, it reads like there is modern gem for a SW game in there somewhere past the major performance/optimization problems. So I am betting 6 months-1 year from now there will be the inevitable 'Jedi Survivor is good now, a modern classic' or 'Is Jedi Survivor actually good now?' etc.
Its a shame releases these days can not cook a bit more and not have reputation damage.
