Hi,
So I've been replaying TLoU2 on the PS5 and noticed a lot of, like pretty much every few hours, the game crashing with that error code. It's not isolated to TLoU2 either, my GF was playing Ratchet and Clank from the PS collection and she couldn't play it due to that error, it would happen multiple times per hour. I reset my PS5, installed all the games again, cleared the cache and also rebuild the database, but I still encounter it at the same frequency as before. I haven't tried the option of resetting the PS5 with installing the firmware again yet, but I guess I could give that a try as well, just to be sure.
Should I contact Playstation support and ask to get it replaced, or is there anything else I can do?
So I've been replaying TLoU2 on the PS5 and noticed a lot of, like pretty much every few hours, the game crashing with that error code. It's not isolated to TLoU2 either, my GF was playing Ratchet and Clank from the PS collection and she couldn't play it due to that error, it would happen multiple times per hour. I reset my PS5, installed all the games again, cleared the cache and also rebuild the database, but I still encounter it at the same frequency as before. I haven't tried the option of resetting the PS5 with installing the firmware again yet, but I guess I could give that a try as well, just to be sure.
Should I contact Playstation support and ask to get it replaced, or is there anything else I can do?