Currently figuring out the best way to process old holds with our shipping lead. Our original plan was just to automatically release everything on hold, basically the first order you place this year acts as a "ship items" but doesn't tie those old holds to your new order, we just pull the shipping address for that.
Either, we'll periodically go through and process bundles that are in the database as games that are in manufacturing come in and ship out, or we will create a new order that will show up on your account that lists everything you have on hold so it can be easily referenced.
It will likely be the last one since that gives folks the most information and if there are any errors so far as what we have databased and what customers have placed on hold. The only caveat to that, is when we create the new order, those games will then award digital points instead of being sent with physical tickets. I know some folks are a few tickets away from a game redemption though, so in those cases we'll do some kind of combined reward redemption for the tickets you have on hand, plus some digital points. Something, so that we can get those processed for folks for the older reward options that are not available in the digital system. I hope that makes sense, it's a little convoluted.