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ggx2ac

Sales Heaven or Sales Hell?
Member
Oct 25, 2017
3,504
Source: https://www.hd.square-enix.com/eng/ir/pdf/21q2outline.pdf

A couple of notes:
The HD Games sub-segment saw sales rise YoY and a turn to profitability thanks not only to the release of major console titles such as "FINAL FANTASY VII REMAKE" and "Marvel's Avengers," but also to brisk sales of catalog titles and licensing income.

The HD Games sub-segment posted an operating loss as initial sales of "Marvel's Avengers" were lower than we had expected and unable to completely offset the amortization of the game's development costs. In the second half of the fiscal year ("2H"), we hope to make up for slow initial sales by offering ample additional content to grow our sales.

This is the Q&A for Square Enix's Q2 earnings release for the fiscal year ending March 2021.

Why Marvel's Avengers caused an estimated ¥7B operating loss in the HD Games sub-segment:

Q: I estimate that the HD Games sub-segment booked an operating loss of around ¥7 billion in 2Q. Would the sub- segment have turned a profit if sales of "Marvel's Avengers" had covered the amortization of its development costs? The loss seems too great to be explained solely by costs associated with that title outweighing its sales in 2Q. Are there any other factors we should assume contributed to the operating loss? Also, should we assume that there is still a fair amount of that title's development costs to be amortized in 3Q?

A: Absent factors associated with "Marvel's Avengers," the sub-segment would have been in the black. In addition to the amortization of that game's development costs, another significant factor associated with the title was the fact that we undertook a major advertising campaign at the time of its launch to make up for delays in our marketing efforts resulting from the COVID-19 pandemic. There is a certain amount of development costs still to be amortized in 3Q, but we want to recoup it by growing our sales going forward.

Forecasting profitability of Marvel's Avengers going forward:
Q: What do you expect the profitability of "Marvel's Avengers" to look like in 3Q?

A: Our intention is first and foremost to work to expand sales in order to improve its profitability.

How is that Nier smartphone game coming along?

Q: How would you assess the forthcoming smartphone game "NieR Re[in]carnation" at present, and when do you expect it to contribute to earnings?

A: Our current assessment is that our team has created a good game. We have not made an official announcement regarding a launch date, but the team is working hard on its development efforts to get the game to customers as soon
as possible. However, we believe that it is extremely important that we are able to ensure that the game is of a level of quality that will keep customers playing for a long time. As such, we will consider how to strike the best balance between speed and quality in order to finalize the launch date.

Write-downs:
Q: How much of a write-down is included in your cost of sales in this results release?

A: It was ¥1.1 billion in 1H.

Why didn't they anticipate that Marvel's Avengers would underperform?

Q: You say that initial sales of "Marvel's Avengers" were lower than you had expected. Were the reasons for that not something you could have anticipated and done something about?

A: We engaged in ample preparations ahead of the launch, but it is true that there were aspects in which we were wanting. We intend to leverage the lessons we learned from this experience in future game development efforts.

HD Games sub-segment is looking volatile...

Q: The quarterly earnings in your HD Games sub-segment strike me as highly volatile. What is your view on that?

A: We think of the totality of the Digital Entertainment segment rather than of the HD Games sub-segment in isolation. By this, I mean that we consider our ability to offset the volatility in HD games with stable recurring income from sources such as MMO and smartphone games. We therefore undertake our HD game development efforts with the expectation that there will be a certain level of volatility. However, it naturally goes without saying that we also intend to improve profitability within the HD Games sub-segment by promoting digital sales and other measures.

How are you dealing with costs related to next-gen game development going forward?
Q: If you ramp up your efforts to address the next generation of consoles going forward, it seems like the cost of developing HD games will be even greater than it is now. Will you be able to control earnings volatility with sources of stable recurring income other than HD games?

A: Cost inflation will be unavoidable if we maintain our traditional development style. We therefore need to strike a good balance in terms of overall development costs by sharing development resources, utilizing procedural content generation techniques, and automating quality assurance processes. In addition, we need to keep a close watch on the efforts of the development teams that will be making such initiatives a reality. We have been working to shore up our base of stable recurring earnings so that we will be able to continue to invest in the development of major AAA titles and in the creation of new IP. We believe that we have grown that base to a considerable level, but we will work to grow it further.

Here comes a tough question:
Q: One of your stated strategies is to use new IP to grow your customer base. I can see how that would result in major hits and misses. However, does digitization not give you the option of conducting multiple pre-launch beta tests and deciding whether to release the product based on the users' reaction?

A: That is a tough question. It is difficult to decide the scope of a beta test for a single-player action-adventure game or an RPG (role-playing game) because of the risk of spoilers. You cannot unveil the finished product too far ahead of launch. However, it is becoming increasingly important to offer beta tests and demo versions of games as part of pre-launch promotion efforts, so we will continue to explore what kind of pre-launch promotions fulfill our customers' expectations.
In regards to growing our customer base by creating new IP, I have to say that creating new IP is extremely challenging and that the difficulty involved has definitely increased. However, continuing to work to create new IP is essential to our further growth, so we will continue to do so. In addition, it is our intention to continue to expand our stable recurring earnings so that we will be able to stand up to that challenge.
 

Izanagi89

Member
Oct 27, 2017
14,649
I wonder if Avengers will be able to turn things around...I hope so, don't particularly want it to fail
 

GhostTrick

Member
Oct 25, 2017
11,337
That + the way the release stuff being completly dumb. They cant complain about lower HD Games sales when their release strategy is a clusterfuck.
 

Kalor

Resettlement Advisor
Member
Oct 25, 2017
19,632
Avengers seems to be doing well with the Black Friday sale so provided they can get back on track with updates, they should be able to turn it around.
 

Geode

Member
Oct 27, 2017
4,482
Holy crap, they lost over $67 million dollars on Avengers? How is that possible?
 
Jan 27, 2019
173
"What do you expect the profitability of "Marvel's Avengers" to look like in 3Q?

A: Our intention is first and foremost to work to expand sales in order to improve its profitability."

I wonder if they'll invest the time and money to pull off another XIV ARR. The game has a solid.core, just needs more varied content.
 

Deleted member 81119

User-requested account closure
Banned
Sep 19, 2020
8,308
So am I reading this right? Avengers underperformed by 7billion yen minus those additional advertising costs they incurred due to covid?

Pulling numbers out of my ass that equates to something below but probably not too far off a million sales?
 
Oct 27, 2017
6,960
Some more quotes:
At Square Enix, we have proven we know how to incubate dynamically.
What does it really mean to transition "macro-micro-cyber-micro-intuitively"? We will regenerate our capacity to productize without decreasing our capability to aggregate. A company that can matrix elegantly will (one day) be able to reintermediate elegantly. We pride ourselves not only on our virtual feature set, but our newbie-proof administration and easy operation. We believe we know that if you recontextualize proactively then you may also unleash holistically. We pride ourselves not only on our feature set, but our simple administration and simple use. We constantly revolutionize 24/7/365 deliverables. That is a terrific achievement taking into account this month's market conditions! We constantly unleash visionary, 24/7/365 micro-mission-critical global, social-network-based Total Quality Control reports. That is a terrific achievement taking into account this year's market! It seems unimagined, but it's realistic! A company that can monetize correctly will (eventually) be able to matrix fiercely.

We here at Square Enix realize that it is better to generate dynamically than to upgrade virtually.
Imagine a combination of XML and XSLT. Do you have a scheme to become C2B2B? What does it really mean to drive "proactively"? We understand that it is better to synthesize virtually than to expedite nano-intuitively. We will synergize the term "subscriber-defined". The e-markets factor can be summed up in one word: one-to-one. The metrics for iteration are more well-understood if they are not integrated. We think that most social-network-based splash pages use far too much Perl, and not enough HTML. The metrics for obfuscation management metrics are more well-understood if they are not killer. It sounds dumbfounding, but it's realistic!

Have you ever been pressured to integrate your web-enabled feature set? Without having to purchase expensive support contracts?
Our feature set is unmatched, but our B2B platforms and user-proof operation is constantly considered a remarkable achievement. Our feature set is unparalleled, but our web-enabled initiatives and easy use is often considered an amazing achievement. What do we aggregate? Anything and everything, regardless of anonymity! We will raise our ability to transform without depreciating our aptitude to recontextualize. It sounds impressive, but it's accurate! What does the term "CAE metrics" really mean? What does the term "interfaces" really mean? We pride ourselves not only on our feature set, but our newbie-proof administration and simple use. We apply the proverb "Never look a gift horse in the mouth" not only to our transparent, mission-critical re-sizing but our aptitude to target.

I hate corporate gibberish, I think that the weaker your management/strategy is, the more of this shit you are going to use in your meetings. Yes, for someone who will miss the joke, these are the corporate generator quotes...
 

Secretofmateria

User requested ban
Banned
Oct 27, 2017
8,424
The indefinite delay of the next gen version probably hurt this games shot of making a good come back. Being on next gen systems natively at launch would have probably brought alot of people, myself included, back
 

SnowHawk

Member
Oct 28, 2017
454
England
How can they turn one of the biggest franchises in the world into a failure?

Whomever decided to greenlight this misjudged the market completely.
 

Arex

Member
Oct 27, 2017
12,515
Indonesia
7b yen is about $67m, so if they take about half or less of every unit sale, I guess they were expecting 2-3 million more full price sales that what they've sold right now just to break profit. Do we know how much the Avengers have sold currently?
 

LinkStrikesBack

One Winged Slayer
Member
Oct 27, 2017
16,380
So am I reading this right? Avengers underperformed by 7billion yen minus those additional advertising costs they incurred due to covid?

Pulling numbers out of my ass that equates to something below but probably not too far off a million sales?

Probably closer to 2m than 1 given all the other costs involved in distributing a game and probably the marvel license, but yeah.
 

GhostTrick

Member
Oct 25, 2017
11,337
What's wrong with their release strategy?


Some high profile releases not releasing on some platform, some exclusivity deals, some stealth releases. The way they handle their releases is dumb, yes. Why is KH Collection not on more platforms ? Why 3 isn't on PC and possibly Switch ? Why DQXIS doesn't get an upgrade price on PC/PS4 to make people to buy it again ? Why is VII Remake an exclusive ? Why Nier Replicant not on Switch ?

Cant complain about not enough sales when you don't release on enough platforms.
 

The Last One

Attempted to circumvent ban with alt account
Banned
Oct 25, 2017
10,585
Some high profile releases not releasing on some platform, some exclusivity deals, some stealth releases. The way they handle their releases is dumb, yes. Why is KH Collection not on more platforms ? Why 3 isn't on PC and possibly Switch ? Why DQXIS doesn't get an upgrade price on PC/PS4 to make people to buy it again ? Why is VII Remake an exclusive ? Why Nier Replicant not on Switch ?

Cant complain about not enough sales when you don't release on enough platforms.

None of this are listed as problems in this QA lol
 

Deleted member 10737

User requested account closure
Banned
Oct 27, 2017
49,774
SE is mismanaged and have been making a lot of bad decisions recently.
and a GaaS avengers game was a bad idea from the beginning and shouldn't have been greenlit.
 

The Last One

Attempted to circumvent ban with alt account
Banned
Oct 25, 2017
10,585

Joni

Member
Oct 27, 2017
19,508
Some high profile releases not releasing on some platform, some exclusivity deals, some stealth releases. The way they handle their releases is dumb, yes. Why is KH Collection not on more platforms ? Why 3 isn't on PC and possibly Switch ? Why DQXIS doesn't get an upgrade price on PC/PS4 to make people to buy it again ? Why is VII Remake an exclusive ? Why Nier Replicant not on Switch ?

Cant complain about not enough sales when you don't release on enough platforms.
Opportunity cost versus return on investment for Nier Replicant? It is not because you can release on Switch that you should. As far as Final Fantasy VII Remake goes, that is a timed exclusive, either due to the original deal on Final Fantasy VII or a new deal, so that isn't a loss.
 

CaviarMeths

Avenger
Oct 25, 2017
10,655
Western Canada
Some high profile releases not releasing on some platform, some exclusivity deals, some stealth releases. The way they handle their releases is dumb, yes. Why is KH Collection not on more platforms ? Why 3 isn't on PC and possibly Switch ? Why DQXIS doesn't get an upgrade price on PC/PS4 to make people to buy it again ? Why is VII Remake an exclusive ? Why Nier Replicant not on Switch ?

Cant complain about not enough sales when you don't release on enough platforms.
This fiscal report covers July-September of this year. Avengers was the only release in this segment. It's on all viable platforms and launched in the same window that Destiny and Destiny 2 had in 2014 and 2017.

Timed exclusives is a bad call though and they seem to be doubling down on them while the rest of the industry moves away.
 

Truant

Member
Oct 28, 2017
6,762
SE was handed one of the biggest IPs on a plate and they immediately dropped it.
 

GhostTrick

Member
Oct 25, 2017
11,337
Opportunity cost versus return on investment for Nier Replicant? It is not because you can release on Switch that you should. As far as Final Fantasy VII Remake goes, that is a timed exclusive, either due to the original deal on Final Fantasy VII or a new deal, so that isn't a loss.


After Automata selling over 5M ? Yeah, they have to be pretty stupid to not try to get the IP grown even further. Due to the original deal on FFVII ? That smells like "FFX is an exclusive because it uses Sony technologies". They surely received money for FFVIIR. But it's also about growth and expansion. Getting that money through sales benefits more to just getting it in advance.

This fiscal report covers July-September of this year. Avengers was the release in this segment. It's on all viable platforms and launched in the same window that Destiny and Destiny 2 had in 2014 and 2017.

Timed exclusives is a bad call though and they seem to be doubling down on them while the rest of the industry moves away.


Avengers is on all viable platforms it could release on, it doesn't mean they didn't fail to generate revenues through other means that make sense.
 

Hagi

Member
Oct 25, 2017
4,950
It's quite crazy they fumbled this so bad. It should never have been GAAS.
 
Oct 27, 2017
8,630
This fiscal report covers July-September of this year. Avengers was the only release in this segment. It's on all viable platforms and launched in the same window that Destiny and Destiny 2 had in 2014 and 2017.

Timed exclusives is a bad call though and they seem to be doubling down on them while the rest of the industry moves away.
Its so strange tho. They were opening up to developing on multiple platforms in the 360 era and then suddenly they just about turn and go back to platform exclusivity for various games
 

oni-link

tag reference no one gets
Member
Oct 25, 2017
16,046
UK
Every AAA studio needs to hire someone who is paid 1m dollars a year, who's entire job is to slap anyone who thinks about making a Destiny/Anthem/Division style endlessly updating paid AAA game
 

Tiago Rodrigues

Attempted to circumvent ban with alt account
Banned
Nov 15, 2018
5,244
This isn't looking good for Square-Enix western studios right?
Basically the entire Eidos division.

Such a shame Crystal Dynamics dropped Tomb Raider to make a game that didn't do nearly as good. I hope nothing happens to that studio, seriously.
 

Joni

Member
Oct 27, 2017
19,508
After Automata selling over 5M ? Yeah, they have to be pretty stupid to not try to get the IP grown even further.
That is the issue of opportunity cost versus return on investment. Sometimes porting something isn't the right thing to do if you can have that development team do something that potentially makes more money.

Due to the original deal on FFVII ? That smells like "FFX is an exclusive because it uses Sony technologies". They surely received money for FFVIIR. But it's also about growth and expansion. Getting that money through sales benefits more to just getting it in advance.
On the other hand, we have seen that exclusives tend to overperform compared to multiplatform games. Especially when they can still release later on. So they can get money + sell 5 million on PS4, and then sell 1 million more later on. Or they can sell 5 million immediately without the Sony money and the extra million.
 

pbayne

Member
Oct 27, 2017
8,410
If they somehow managed to salvage it would it be a bigger rescue job than ff 14?
 

GhostTrick

Member
Oct 25, 2017
11,337
That is the issue of opportunity cost versus return on investment.


On the other hand, we have seen that exclusives tend to overperform compared to multiplatform games. Especially when they can still release later on. So they can get money + sell 5 million on PS4, and then sell 1 million more later on. Or they can sell 5 million immediately without the Sony money and the extra million.


Let's get real: There's no way something like KH isn't getting a very high return onj investment. I'm not asking them to remake Chrono Cross. We're talking about big profile releases, with proven demand.

Also, what makes you say exclusives tend to overperform ? If anything, we saw that Nier Automata getting a close to day and date release on Steam allowed it to perform very well, if not as well in West as the PS4 release. It's not the exclusivity that makes those game perform well. It's because they are high profile releases with high praises. That's a far different thing. Sure, they can sell 1 million more later. But if they had released day and date, those 1 million could've been 3 millions instead.
 
Oct 25, 2017
15,172
"Square... where's the profit projection for Marvel's Avengers by the end of Q3?"

thumbdrake.jpg
 

King Kingo

Banned
Dec 3, 2019
7,656
If they somehow managed to salvage it would it be a bigger rescue job than ff 14?

Depends, Final Fantasy 14 had staff allocated from Versus 13 to help with fixing it so if something similar does happen, expect another game to feel the reprecussions of it.

Xenoblade Chronicles 2 had a lot of technical issues because most of Monolith Soft's Tokyo staff were requested by Nintendo to help with Breath of the Wild.
 

Joni

Member
Oct 27, 2017
19,508
Let's get real: There's no way something like KH isn't getting a very high return onj investment. I'm not asking them to remake Chrono Cross. We're talking about big profile releases, with proven demand.

Also, what makes you say exclusives tend to overperform ? If anything, we saw that Nier Automata getting a close to day and date release on Steam allowed it to perform very well, if not as well in West as the PS4 release. It's not the exclusivity that makes those game perform well. It's because they are high profile releases with high praises. That's a far different thing. Sure, they can sell 1 million more later. But if they had released day and date, those 1 million could've been 3 millions instead.
Because they are marketed heavier and thus become higher profile releases.
 

Video Kojima

Banned
Apr 5, 2020
2,541
Well deserved failure. I'm tired of these companies using beloved franchises to release half-assed games.