We've just updated the Epic Games Store with a new feature we know players have been waiting for—Ratings and Polls. These new features allow players to provide direct feedback to the Epic Games Store community for the games they're playing. Responses will populate the store product pages with information about games and apps, creating a better experience and helping players find games they're more likely to love.
After playing a game or using an application, players may find the Epic Games Store launcher requesting feedback at the end of your session. Let's take a look at some of those questions and how the system works.
Ratings
Our ratings system will ask random players, who have played a game for more than two hours, to give a rating on a five point scale. Here's how it works: Following a play session, random players will be offered the opportunity to score the game up to five stars. Over time, these scores will help populate the "Overall Rating" that will appear on the product's store page. Because these requests are randomized, we won't spam our players, and we probably won't ask about every game or app used. This approach protects games from review bombing and ensures people assigning scores are actual players of the games. Here's what a Ratings survey can look like:
On the left is an example of the questions, and on the right are how the results are represented.
Polls
Separately from ratings, players may also be selected at random at the end of a play session to answer a poll. For polls, players will be asked a question that relates to their most recent session. The questions cover a broad range, and will have a number of potential responses. Players might be asked to respond "Yes" or "No" to "Is this game good to play with a group?". Players could also be presented with a multiple choice poll asking "How challenging are the bosses in this game?". Here are a few of examples of how a poll prompt might look:
After enough players have responded to the polls, their answers will help generate tags for the respective product pages. These tags can be used to filter games and apps within the Epic Games Store. As these tags grow over time, they'll be able to inform players on content and improve discoverability—helping our players find more games to enjoy! Over time, the store pages will accumulate a wide range of tags from confirmed players that will inform the community about more aspects of each game's content. Over time, these tags will also populate our Category pages, and will be used to generate custom tag-based categories driven by our players that will appear on the Epic Games Store home page.
Keep an eye out for these as our players share their opinions about the games they are playing!
After playing a game or using an application, players may find the Epic Games Store launcher requesting feedback at the end of your session. Let's take a look at some of those questions and how the system works.
Ratings
Our ratings system will ask random players, who have played a game for more than two hours, to give a rating on a five point scale. Here's how it works: Following a play session, random players will be offered the opportunity to score the game up to five stars. Over time, these scores will help populate the "Overall Rating" that will appear on the product's store page. Because these requests are randomized, we won't spam our players, and we probably won't ask about every game or app used. This approach protects games from review bombing and ensures people assigning scores are actual players of the games. Here's what a Ratings survey can look like:
On the left is an example of the questions, and on the right are how the results are represented.
Polls
Separately from ratings, players may also be selected at random at the end of a play session to answer a poll. For polls, players will be asked a question that relates to their most recent session. The questions cover a broad range, and will have a number of potential responses. Players might be asked to respond "Yes" or "No" to "Is this game good to play with a group?". Players could also be presented with a multiple choice poll asking "How challenging are the bosses in this game?". Here are a few of examples of how a poll prompt might look:
After enough players have responded to the polls, their answers will help generate tags for the respective product pages. These tags can be used to filter games and apps within the Epic Games Store. As these tags grow over time, they'll be able to inform players on content and improve discoverability—helping our players find more games to enjoy! Over time, the store pages will accumulate a wide range of tags from confirmed players that will inform the community about more aspects of each game's content. Over time, these tags will also populate our Category pages, and will be used to generate custom tag-based categories driven by our players that will appear on the Epic Games Store home page.
Keep an eye out for these as our players share their opinions about the games they are playing!
