As someone that used to have official forums for their games, to be honest with you, most devs actually do not want to interact with their games' official communities and forums. The only reason to go there is if it is part of your job description. Otherwise, for your mental health it is better to stay away. And quite often that is encouraged, to prioritise your own mental health over engaging with a community. I can fully understand why they may not be following the forums well and moderating closely.
When we had the Battlefield forums, going on them was very demotivating, and there was little point to go there and have a quality discussion about the game with someone, because that was so rare. Unfortunately, as games get bigger, forums become more and more toxic places.
When we had the Battlefield forums, going on them was very demotivating, and there was little point to go there and have a quality discussion about the game with someone, because that was so rare. Unfortunately, as games get bigger, forums become more and more toxic places.