Do people really think that some rando customer is going to suddenly be interested in Xbox because of the new consoles and accidentally buy the several-year-old stuff they avoided purchasing over that aforementioned several year period? If someone wants to buy a console, they're gonna get the one they want, and the people who are so confused that they either get the wrong one or just get angry and grab a competing product (FCKN LOOL) are of such statistical insignificance that I'm not even sure it's worth navel gazing over.
What people think is going to happen:
Customer: Hey! Hey you!
Employee: How may I help you?
Customer: I want the Xbox X or whatever. You got any o' dem?
Employee: Yes I believe we do!
Employee leads customer over to consoles
Customer: So which one is it?
Employee: I....I-I don't r-really know...
Customer: Aw hell, now what'm I gonna do? This is the Wii U all over again!
Employee: I DON'T KNOW, OKAY!? NONE OF THESE ARE PRICE MARKED AND THEY ALL HAVE THE SAME NAME!
Employee grabs an Amazon Fire Stick and a Switch Pro controller and hastily hands it to the customer before running away
Customer: Guess I'm gonna buy a PlayStation 5 or whatever.
What will actually happen in the worst case scenario:
Customer: Hey! Hey you!
Employee: How may I help you?
Customer: I want the Xbox X or whatever. You got any o' dem?
Employee: Yes I believe we do!
Employee leads customer over to consoles
Customer: So which one is it?
Employee: Uhhh, this is the most expensive one, and it's the one that people are always buying, so it's probably this one. Give me just one second...
Employee (now "Employee 1" asks another employee, "Employee 2," about the consoles)
Employee 1: Hey, 2, we have a customer that wants to know which is the new Xbox. I think it's....this one?
Employee 2: No, 1, that one says "Series X." The one you want is this One right here.
Employee 1: 2, why is this One cheaper?
Employee 2: Because it's The One!
Employee 1: The One that I want?
Employee 2: You are The One I want. Ooh ooh ooh, honey.
Customer grabs a PlayStation 5 and walks out the door without paying.
Point is, customers are ultimately going to walk out the door with the thing they want. Retailers had better hope that said customers pay before they do, though.