It's because a lot of the points raised are outright bizarre. RE2 portrays our heroes as compassionate as they can be. Leon and Claire both want to save Marvin. Leon takes a bullet for Ada, Claire spends the entire game helping Sherry.
The police station is an unsafe haven for people of color... yeah, I don't think that applies during a zombie outbreak. It's us, the human race, versus them, the zombies. I don't think racism would be as prevalent in the fictionalized scenario the game paints for us. In addition to that, it's not like the game makes it a point to show the RPD is all sunshine and rainbows, as the chief is a vile, corrupt human being under the thumb of Umbrella. That, and Marvin, a POC police lieutenant, is one of the most human, most competent officers in the station, holding out longer than anyone else. There's certainly a place for social commentary in narrative driven games, but Resident Evil has never been about that, so it's a clear cut case of over-analysis here, in my opinion.
She then claims she wants to examine food packages at the gas station, like in Life is Strange... but this is a survival horror game where our main characters are just trying to make it through the night, not aimlessly read soup can labels?
Then the remorse about looting the first aid sprays and stuff, when there are no signs of human life in the entire station, Marvin aside. The place is a zombie and Licker infested hellhole, and from what we're inclined to believe, so is the rest of Raccoon City.
For the cherry on top, she complains about game logic, like using an herb to heal wounds. I can't take that criticism seriously, it's the ultimate reach.